20 Most Recent GE 30 in. Profile JP350 Electric Cooktop Questions & Answers


You most likely need a new control panel.

GE 30 in.... | Answered on May 20, 2017


Faulty switch if you are changing it yourself remember turn off power and take your time, take a photo to compare so you get it right.
Good luck. Ray

GE 30 in.... | Answered on May 11, 2014


Hi,
They are not that hard to replace and you can easily buy the part online...
Here is a tip about how to buy appliance parts online.

How to Buy Appliance Parts Online
http://www.fixya.com/support/r3907570-buy_appliance_parts_online

heatman101

GE 30 in.... | Answered on Nov 20, 2013


Hi marilynmcdon,

You can do it yourself. These cook tops are not glued to the granite at all (Or is not supposed to be). Simply lift is up slowly, start from the side, and lift it slowly. If done carefully you won't damage anything.

Hope this helps

JEDEMEYER1

* If this solution helped you, please rate it.

GE 30 in.... | Answered on Nov 20, 2013


Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

GE 30 in.... | Answered on Jan 28, 2013

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