GE Cooktops - Recent Questions, Troubleshooting & Support


most likely the keypad is defective.

GE Cooktops | Answered on Oct 03, 2019


You can find knobs on e-bay for that cooktop. They are about $8.00 each and break as easy as the original. I fixed mine by making metal sleeves to press on the shank on the bottom of the knobs. It's an advantage to have a metal cutting lathe at home.

General Electric... | Answered on Jan 25, 2019


The induction cooktop will flash "F" when cookware has been removed from the surface; cookware is not present when the unit is turned on; or cookware is not centered on the element.
Position the cookware properly over the center of the cooking surface if the error code "F" flashes. Use only induction cookware and use a bigger pan, as the error code "F" indicates that the pan is too small for the cooking element.

GE Cooktops | Answered on Jan 09, 2019


There are several helpful how-to videos on Youtube but please be aware induction hobs work on a principle different from the usual and the troubleshooting and repair is considered a specialist task - if you wouldn't poke around inside a tv or a computer then you probably shouldn't poke around inside your hob.

GE Cooktops | Answered on Dec 02, 2018


CALL A REPAIR SERVICE . IT IS NOT A TASH FOR DIYERS

GE PGS968SEPSS... | Answered on Nov 19, 2018


Probably a power line transient turned the light on.

GE Cooktops | Answered on Sep 17, 2018


turn off the circuit breaker for 2 minutes and turn back on. try to unlock again.

GE Profile 36"... | Answered on Jun 24, 2018


I Just called GE about this problem, wanna know their answer???
Replace the whole stainless stell cook top piece for $325 ! ! !
Customer Service, at its finest.
This is obviously a GE problem , i live in a neighborhood of recently constructed homes, all of which have the same GE appliances, and all my neighbors are having the same issues.
Gee, thanks GE

GE 30 in.JGP330... | Answered on May 07, 2018


I just spoke to GE about this, NO, they DONT have decals, instead they want you to replace the whole Cooktop piece for $300 +...
Am so annoyed.
All my neighbors who have the same appliances put in by the builder are having the same issues. It's a GE problem.

GE 30 in.JGP330... | Answered on May 07, 2018

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