Top 20 Haier HLP21E Top Load Washer Questions & Answers

The washer tub bearing is defective.

Yes it sounds like it is. Threads are worn or damaged. Also make sure you have a rubber seal in the end of the hose to stop the leak. Get a new inlet valve fitted.

slide the tape covered screw driver or plastic spakle knife to pop off the lid, from the two clips in the front. Once that opens pop off the back and under the main washer deliver, you can see the door closed switch.

Hello Michael; My name is Peter. I am a retired field service appliance technician. It sounds like your system just needs a good cleaning. Soap film will build up on the draining system components. You need to clean your float and insure it moves freely and makes contact with the float switch which turns on the pump. You may also need to disassemble your pump for cleaning. There are products available for cleaning clothes washers, but these need to be used on a regular bases. I do not think they can clean enough to solve your current problem. Use after you have cleaned.

the clutch is slipping. i have rebuilt them in the shop but it is faster and cheaper to buy a new one

If it breaks could you use a metal hose clamp?

If it drains OK during wash and rinse cycles, then the controller is not turning the pump on for some reason.

First of all this mainly happens when you use cold water washing, the plastic bowl(s) become slightly porous over time & the dirt from clothes adhere to the area between the inner & outer bowls.To clean & remove smell.1. Put washer on hot wash, high level & let it fill with HOT water.2. Stop washer, put in an old towel.3. Add a bucket of hot water (This allows the water level to be above the scum mark inside machine.4. Add washing soda to the bowl (double the amount it says on the packet).5. Start washer & allow to run to the end of the first wash cycle.6. Stop washer & allow to sit for a few hours.7. After the few hours, start washer & allow it to run the rest of the full cycle.you can do the same procedure with Vinegar.you may have to repeat procedure a few times.TO PREVENT THIS FROM HAPPENING AGAIN YOU NEED TO DO THIS PROCEDURE ONCE EVERY 3 MONTHS.The worst case scenario, you will have get a technician to remove the inner bowl & manually clean these areas.

Two possible causes. Try cleaning the fabric softener residue off of the temperature/moisture sensor. The other cause could be the thermostat has failed.

You either have a bad solenoid, timer, loose belt, or water level sensor.

I have a Haier HLP21N that had the same problem. Three blinking lights and refused to spin. It turns out the issue was the lid. The left side plastic hinge had broken the week before. What I didn't realize is that when the lid closes, that back hinge pushes up a rod which tells the machine that the lid is closed and it's safe to spin. So check that hinge and if it is broken you will either need to order a new lid or find some material to stuff under the hinge so that it stays up. I chose the latter option. Just know that going the DIY route means that your machine will continue to spin if you open the lid going forward!

Check for something caught in the inner bowl. Check with torch if something caught between inner & outer bowl. Check main bearing, main bearing noise is usally associate with leaking water.

my machine does not wash clean the cloth

Is the discharge hose higher than the machine? If it is Lower it will never fill. Don't think there is a shut off in the hose to stop the water discharge.

If it was a showroom floor model, the store may have disconnected the power cord from the unit [store safety policy] to display it, then the knuckle that sold it to you didn't care to have it prepped for sale.If it is a brand new and the box wasn't tampered with call HaierAmerica 1-877-337-3639 right away. There is no reason why a NEW unit should be dead. Ask for a free service call to verify the sequencer board works and the power cord is connected properly to it. If it's a floor model call the showroom and demand they fix it. You will have to bring it in if you carried it out but they will fix it in the store usually in a week or less.If the sequencer board [p/n WD-6290-08] is dead and it's most likey due to Haier's poor quality since they only spot check units after they are boxed and shipped from China to America based on complaints, not the other way around like us factory based companies that check units on the factory floor.

Follow the steps in reverse forInstalling the Bottom Panel (page 13 in user manual).The bottom panel blocks noises to provide you with the quietest performancepossible during the wash cycle operation.1. First, lay down the washer on its front side.2. Place the panel against the bottom of the machine. Align the holes in the panelwith the holes in the washer.3. Insert the screws through the holes of the panel into the bottom of the washer andtighten. (8 screws are supplied)4. Once all screws have been installed and the panel is in place, return the washerto its standing position.Note: During this time, you may reroute the drain hose to the left or right side for draining.

See if you can find something from this linkhttp://www.youtube.com/watch?v=qH2gTE9sX6g

This is normal with new units and should be remedied before mormal use. The factory tests the drain pumps but the hoses are not evacuated thouroghly. The small amount of water left inside the hose (1or 2 ounces) cannot evaporate while packed inside the shipping containers somold or mildue grows in the drain tube while traveling overseas. Clean the unit with a washing machine cleaner. You may be crafty enough to apply a more thorough cleaning with a lint brush through the drain hose but the first solution should work. You can also buy citric acid in granular form for cooking. Use 1 oz in the tub and run a low water level quick rinse. Citric acid is used to clean coffee pots as well.

What hose? Intake or drain hose?If the drain hose makes sure you follow the user manual and set the drain end to the proper height. If it is too low you will not be able to fill the washer. It will just continue draining.

Check inside the fill hose for debris. There is a screen designed to block debris from getting inside the machine valve. If the screen builds up with debris the water slows down. Sounds like the water is filling too slow. Also the unit and/or the load may not be balanced causing it to stop and drain out. If it's okay then see what lights are blinking when these events occur and post here.