20 Most Recent Krups Caffe Bistro 867 Espresso & Coffee Maker - Page 7 Questions & Answers

you should call the experts to check it first if there are other things than usual

Make your espresso as normal with the exception that you keep holding down the button until it has dispensed what you want to be the correct quantity. Next espresso you make will then be the correct quantity.

have you cleaned the port holes that the coffee comes out of there are tiny holes for the coffee to come through and they clog. use a fine wire to insert into the holes to unclog them.

check for clog or test for failed element

Give it up and replace the unit.

I'm not familiar with the model but I do know that you need to complete each and every step fully before the light goes out on the models I've worked on. Run through it again slowly before you worry yourself about a repair.

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The heat sensor on the boiler is not detecting any temperature change. It could be a wire or terminal off. The sensor is right at the front of the boiler. If the sensor is faulty it means a new boiler because it's stuck on in the factory.

Error 9 is only related to the NTC on the front of the thermobloc. That's the wires, terminals or the resistor on the NTC that changes value with heat.

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Krups have their own cleaning tablets and descaling powder, your local Krups agent should be able to help you.

You need to supply model number as well as the code.

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Error code 01 accompanied by that noise points at the distributor being faulty. The distributor is the electronic tap that directs water to the ram to compress the grounds in the boiler and then redirects it to the brewing chamber to make the coffee, then to steam, then to rinse. It's the sort of item you just replace because it's quite a large job to change it anyway, not the sort of repair you want to be doing over and over trying not to spend money on the part.

OA means that the sensor is not detecting any heat in the boiler. That means either the boiler is not heating or the sensor or sensor wire is detached from the boiler or the sensor has failed. The sensor is located behind the front display panel stuck in the front of the boiler and it has 2 thin wires in it with push on terminals.

The valve in the lid is faulty, it will eventually fail completely. The correct lid can be ordered from your local Krups service agent. Be prepared for disappointment though as many of them are now obsolete. You will need to give the agent the model number, it's normally on a sticker on under the base.

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