Printer cant send emails of scanned documents after a change on a NLB and F5 configuration, it resolves only explicit email server IP address

Just set up email as normal, scan doc to pc,check docs or scan folder on pc for scanned doc, open new email and click the attach icon, navigate to scanned doc folder, highlight and press ok, then type address and send.

you will have to create an E-mail account for the printer in your mail server, then configure that email/password on the printer's SMTP configuration through the web browser or the printers panel.
once done, add email to the printers address book and start sending scans via email to employees.

I hope this helps,
Majdi

SMTP2Go has an SMTP server that works with Xerox WorkCentres:
http://www.smtp2go.com/blog/smtp-server-for-xerox-workcentres/
You can also test their service for free.

Perhaps the printer's User's Guide will be able to guide you. To download, click on this link: http://bit.ly/bwZb5e. Scroll to Email, Page 33, for instructions on how to email scanned documents to one or more recepients. Hope this helps.

You need to setup the email server setting through the command browser of the machine. open the explorer and type the ip address of the machine. under Email scanning setup the email server info and you will be fine.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

I'm confused. Are you saying that the programmed addresses don't work, but if you manually enter an address you can send?
Was your Gmail ( or another Gmail) account formerly the account to which the machine's settings were associated?
In order to use the scan to email, whatever settings have changed in your main email account, for example: username, password, SMTP & POP servers, etc, must be changed to match.
I am prettty sure you may have some difficulty, however if your new host uses Email encryption (SSL) , because I don't think that machine is compatible, so you may have to (somehow) configure an extra email account within your Outlook, or whatever you use that does not require authentication.

The majority of the time when scanning stops working is the ISP has changed settings, whether it be the smtp server itself changing, the ip address of the smtp server changing, or they have turned off non authenticated relay. Have you tried scanning to your computer instead?

Scan to email needs an IP address or the SMTP server name and the port. Now it depends if you use an SMTP server or are you just at home? Normaly the SMTP port is 25. The SMTP server could be the one you use in your email account as well. Something like mail.upc.ie. If you dont have a SMTP server you cant set up scan to email.

Has your MFP been setup to scan to email?

It will require a valid email address and the server settings entered into the Network configuration.

DL the manual:
http://help.bt.konicaminolta.ca

Once configured it is a simple matter of entering the email address and pushing "scan".

I had the same issue when migrating between exchange servers. basically the scanner settings were pointing to the old exchange servers IP. I set that to the new IP and it resolved the issue.