Lexmark X1240 All-In-One InkJet Printer Logo
Posted on Aug 20, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Can not print at all. Tried command prompt, test page, status of printer is online also checked printer port and restarting both printer and computer,etc; I'm still unable to print. printer does not respond to pc the screen keeps saying PSW_REDLL is not loaded.

Answer This Question

3 Answers

Anonymous

Level 1:

An expert who has achieved level 1.
Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Apr 05, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.
Mayor:

An expert whose answer got voted for 2 times.

Joined: Apr 05, 2009
Answers
1
Questions
0
Helped
999
Points
3

I found a similar error on a Vista 32-bit OS when I tried to print using notepad. There's no dot before dll.

PSW_Resdll.

I wouldn't suggest simply deleting the printer from the Control Panel's "Printers and Faxes" folder since that will still leave the printer drivers behind.

Try this instead:

1. Make sure you have the installer CD of the printer, and if not try to download it from the manufacturer's website. Make sure you choose appropriately if you're using Vista or it can cause problems. If you don't do this, Windows won't always download the proper driver for you.

2. Go to Start > Programs (or All Programs) > (Printer Brand) > Uninstall to make sure it's uninstalled, and also check it from the Add/Remove Programs (or Program Features).

3. Restart PC.

4. Use the installer CD, or downloaded installer, to reinstall printer.

5. Test printing from different programs.

If after all of these are done and you still have the same problem (unlikely, but hey, anything can happen), you need to call either the printer or computer technician. Most likely the first.

I tried this process and it printer worked fine.

Steve Allison

Steve Allison

Level 3:

An expert who has achieved level 3 by getting 1000 points
Superstar:

An expert that got 20 achievements.
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.

  • Lexmark Master 5,569 Answers
  • Posted on Aug 20, 2008
Steve Allison
Lexmark Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
Superstar:

An expert that got 20 achievements.
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.

Joined: Jan 19, 2008
Answers
5569
Questions
4
Helped
2002631
Points
16452

Not that it is a help for your problem but the file name should be PSW_RE.DLL - a dot belongs before the '.DLL'

If you haven't tried it yet, delete the printer from the 'Printers and Faxes' folder in the Control Panel, make sure the printer is connected and turned on, then reboot the computer.

This will force Windows to reinstall drivers for it and should return functions.

Ad

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Sniper:

An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.
Governor:

An expert whose answer got voted for 20 times.

  • Expert 51 Answers
  • Posted on Oct 28, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Sniper:

An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.
Governor:

An expert whose answer got voted for 20 times.

Joined: Sep 30, 2009
Answers
51
Questions
0
Helped
16166
Points
121

I have a solution for this.
just follow these steps:
1.Check if the firewall is blocking any printer services 2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode 3.Disable all the firewalls 4.Uninstall the printer driver and software 5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3 Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers HKLM\System\CurrentControlSet001\Control\Print\Printers 8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue. Disconnect printer’s USB cable. Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility. From the start search box type spool and press . The spool folder located at c:\windows\system32\spool opens. Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup. Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup. 9.Restart the computer. 10.Check th services status Start-Run- Type Services.msc and Click on Open You will see long list of services You need to make sure following 4 Services are set to Automatically start Remote Procedure Call RPC Remote Procedure Call RPC Locater LexBce Server Print Spooler 11.Reinstall the latest printer driver

1 Related Answer

Anonymous

  • 93 Answers
  • Posted on Aug 20, 2008

SOURCE: Can not print at all.

Just Follow this Article of microsoft and don't look at the errors mentioned just do this
http://support.microsoft.com/kb/324757

and reinstall the laters drivers
http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0

Regards
http://www.MyTechGuru.US

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Cannot print from command prompt - Epson U220D Windows 7 32-bit New parallel port with driver New centronix to parallel cable Epson driver APD_455dE (I was using Windows 7 64 bit with a...
The Epson works fairly well with XP. It is to be connected to
a parallel port, usually LPT1
using an IEEE certified parallel printer cable. The computer BIOS
setting is best set for standard parallel port, SPP, bi-directional port
or similar. If possible, do not set it to ECP or EPP or ECP & EPP.

The only native driver for the printer is on the Windows CP CD. Install
using the Add Printer wizard.

The Epson LQ-860 drivers, and a few others, can be used. Using these
drivers, you will discover that the printer actually has some resident
fonts (in printer ROM) that are not accessible from the Stylus
driver. However, with this driver, graphics printing quality is
compromised.

Windows 9x drivers _cannot be used_.

Let us know.

Tom
MSMVP
Windows Shell/User

"the_best_of_fools" <[email protected]> wrote in
message news:[email protected]...
:I have an Epson stylus color 600 I can't get to work with Windows XP.
This
: printer worked fine with my old Mac.
:
: I've tried everything I could and nothing is working. The printer is
: connected to
: the computer via parallel LPT1 port. I've installed the WindowsXP
resident
: drivers
: for this printer model (the Epson drivers are too old and not
verified). The
: computer doesn't detect the new hardware with Plug and Play when
turned ON
: (don't know why) so I had to manually Add Hardware (Printer Port) with
the
: Hardware Wizard. I'm not sure how to recognize if the LPT1 port is
active or
: not and set up properly in the BIOS? I read something about having to
set the
: parallel port to ESP or ECP depending on the printer's requirement
(which I
: don't know) in the BIOS?
:
: Everytime I send a test page or print from a command prompt or WordPad
: nothing happens for 1-2 minutes and then I get a "Printer Out of
Paper"
: message in the pop-up. Of course, the printer has enough paper (and I
can
: print a sefl-test page from the printer). I also tried with another
parallel
: cable and it still doesn't work. I've tried uninstalling/reinstalling
the
: printer's driver many time and it's still not printing.
Read full answer
May 13, 2014 • Epson TM-U220D Matrix Printer
0helpful
1answer

My Printer is not printing although the printer status is online. How do I fix it?
If you tell it to print and the item goes into your Que for printing. In that screen click on the printer tab... In the drop down verify that the "Use Printer OffLine" does NOT have a check mark next to it.
Read full answer
Dec 30, 2013 • Zebra LP 2844 Thermal Printer
0helpful
1answer

My lasejet 1100 print only test pages wether i print other documents please solve my problem soon
HP designed a quick and easy tool that diagnoses and resolves many printing problems: The HP Print Diagnostic Utility. HP recommends that you download and install the Print Diagnostic Utility any time you need to troubleshoot a printing problem.

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).
Read full answer
Nov 04, 2010 • HP LaserJet 1100 Printer
0helpful
1answer

When printing a test diagnostic page I only get black and yellow other colors are blank. Tried cleaning heads still nothing
The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).
Read full answer
Oct 27, 2010 • HP Photosmart 3210xi InkJet Printer
1helpful
1answer

Just Bought a Hp deskjet 3050. Followed instructions, tried to print off the alignment page and it starts to roll the paper down before jaming and failing. Any ideas?
Try The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).
Read full answer
Oct 27, 2010 • HP LaserJet 3050 All-In-One Printer
0helpful
1answer

I have just replaced the black cartridge on my hp2605 color lasetjet and now nothing prints - the light flashes & It says it is printing, but nothing comes out, also will not print test page or any of...
The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).
Read full answer
Oct 26, 2010 • HP LaserJet 2605dn Printer
0helpful
1answer

Black line on page
The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).
Read full answer
Oct 26, 2010 • HP LaserJet 4 plus Printer
0helpful
1answer

Printer will not print anything except test page and wont delete
Possibly, the print spooler needs to be restarted. In Windows, one of the ways to do this is in the Command Prompt window. (Start > Accessories > Command Prompt, right click on the command and choose Run as Administrator in Vista or Win7).
Type "net stop spooler" <enter> without the quotes. At the next prompt, type "net start spooler" <enter> again without the quotes. After the last command finishes, restart the computer. Check that the queue is empty and retry printing.

I hope this helps.

Cindy Wells
Read full answer
Apr 15, 2010 • Lexmark X1270 All-In-One InkJet Printer
0helpful
1answer

Can not print at all. Tried command prompt, test page, status of printer is online also checked printer port and restarting both printer and computer,etc; I'm still unable to print.
Just Follow this Article of microsoft and don't look at the errors mentioned just do this
http://support.microsoft.com/kb/324757

and reinstall the laters drivers
http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0

Regards
http://www.MyTechGuru.US
Read full answer
Aug 20, 2008 • Lexmark Office Equipment & Supplies
0answers

Blank page
Read full answer
Be the first to answer Nov 29, 2007 • HP DeskJet 722c InkJet Printer
Not finding what you are looking for?

View Most Popular

X1240 All-In-One InkJet Printer

  • Office Equipment & Supplies

Related Question

Cannot print from command prompt - Epson U220D Windows 7 32-bit New parallel port with driver New centronix to parallel cable Epson driver APD_455dE (I was using Windows 7 64 bit with a...

  • Epson TM-U220D Matrix Printer

Related Topics

1,009 views

Ask a Question

Usually answered in minutes!

Popular Questions

Lexmark all in one center download

Lexmark X1240 All-In-One InkJet...

What it means Enable Bidirectional Communication caution spam number below

Lexmark X2470 All-In-One InkJet...

How to install my lexmark x1270 without a cd

Lexmark X1270 All-In-One InkJet...

Lost my software cd for lexmark x4650

Lexmark X4650 InkJet Printer

Reset Lexmark 36 Black cartridge?

Lexmark X2500 All-In-One Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
Ug.pdf. user-manual-X1240 All-In-One...

X1240 All-In-One...

Loading...