DVD player stopped working. Why is this happening?

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It seems that you are having problem with the optical drive, it maybe the hardware itself or software side, please follow the steps below for you to be able to fix the problem.

Hi,

Welcome to FixYa!

It seems that you are having problem with the optical drive, it maybe the hardware itself or software side, please follow the steps below for you to be able to fix the problem.


1. Click on START

2. Type REGEDIT on the search bar on START Menu on the Run Box

3. Expand HKEY_LOCAL_MACHINE

4. Expand SYSTEM

5. Expand CurrentControlSet

6. Expand Control

7. Expand Class

8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}

9. Look for the Upper Filters / right click on it / click on Delete

10. Look for the Lower Filters / right click on it / click on Delete

11. Restart PC

12. Try you CD / DVD ROM

If nothing happens, click on this link then click on RUN and follow the steps, then restart computer and try to run a disc again, if still nothing happens, theres a possibility that the problem is with the hardware side or the media player that you are you using...


Hope this will help...Thank you for using Fixya...