Sony Computers & Internet - Recent Questions, Troubleshooting & Support

Sony ACID Pro 7... | Answered on Dec 08, 2019

To changethe Region code on your DVD player, open Control Panel - System - Hardware -Device manager, and click on DVD/CD ROM drives, then right click on the DVDdrive and click Properties then click on DVD Region.
You can enter a new region and it also shows you how many changes have beenmade.
NOTE you can make only 4 changes and the player will lock permanently on the4th change.
If you want to play DVDs from any region you maybe able to upgrade the firmwareto make it region free BUT if you make a mistake or installed the wrongfirmware the player will be a piece of junk.
The best solution to make the player region free is to install a piece ofsoftware (Passkey for DVD) that allows you to play DVDs from any region andPasskey for Blu-ray that allows you to play Blu-rays from any region. There areseveral available on the Internet but my favourite is DVD-Region Free From: -,free.htm

Sony VAIO C... | Answered on Dec 05, 2019

The push-button activates a small motor that turns a small rubber belt/ band that opens the cassette door. Since it's not been used for 10 yrs, I would say these belts would have deteriorated and broken. you will need to replace them. the best bet is to open it up and check. if its the case, you should be able to source the belts on ebay.

Sony Computers &... | Answered on Dec 03, 2019

You maybe able to get a Region free code from these WEB sites.
Unlock DVD Players - Region Free Code

Sony Dvp-ns710h | Answered on Dec 02, 2019

this is easy, that OUT OF range means
the PC sending video is sending and illegall higher resolution
than the projector supports (or even less, on this old junk)
the manual on that old projector is clear on that. max.
SONY VPL-EX4 2007, 13 years old now.
and back then projectors STINK !
your manual shows this, and stinks.
what stinks worse is no matrix of legal H./V resolutions shown in the manual. (shows only 1)
so set the PC to 1400 x 1050 and do not use others . ok.
and 60Hz, are you in USA? not stated country.


Sony Computers &... | Answered on Nov 28, 2019

no OS stated, W10?
the drivers for your camera/mic are wrong, reload them from

Sony Computers &... | Answered on Nov 28, 2019

Hi, go to this link and down load the repair you require:
Hope this helps, regards

Sony Sound Forge... | Answered on Nov 27, 2019


Looks like you are having a bad LCD screen, This could be due to drop damage. Cracks can be so tiny and may not be visible immediately. I would take it to a technician and get a screen replacement.

Sony Computers &... | Answered on Nov 27, 2019

make sure its the latest avi player, or why dont u chek out the windows media player, or vlc player, or cyberlink power dvd, or windows media centre, there are loads of softwares u can use to play your dvds

Sony VAIO... | Answered on Nov 21, 2019

Contact the software company direct, pay the money and they will give you the key.

Sony ACID Pro 7... | Answered on Nov 16, 2019

The software playing the bluray disc (PowerDVD) will only play it on the primary display. You will have to set your tv to be your primary display in order to watch the movie.

This only happens with bluray and HD-DVD discs.

Sony VAIO... | Answered on Nov 14, 2019

You probably need more ram memory. Also try playing a video in your dvd player. If it plays slow and choppy you definitely need more ram memory.

If you are trying to play a video from a website (streaming) then three things can affect how smooth it plays.
1) Memory - your ram memory might be low
2) The website might be experience heavy traffic from many users.
3) The Line Speed of your internet connection from your service provider might be slow. For example: AT&T sells about 3 or 4 different packages and each one increases the line speed for uploading or downloading. If you buy the low end package the line speed is very slow on uploading and downloading or streaming. It's ok for just surfing, but nothing else.

Sony Computers &... | Answered on Nov 08, 2019

If you purchased and registered it, you can retrieve your key here by logging in to your account or contacting Customer Support...

Sony ACID Pro 7... | Answered on Nov 02, 2019

If your laptop appears to boot up and the hard disk LEDflashes, then the problem is probably a back light fault. This can be a faultyinverter or a faulty CCFL lamp. Please click on this link and follow myinstructions to identify the fault and possible fix :-

Sony VAIO R505JL... | Answered on Nov 01, 2019

It looks like the current driver for your particular model is still the original version, which is dated 20-Oct-2004. In my experience, audio drivers almost always need to be obtained from the manufacturer -- Sony, in this case.

Click the link at the end of this text to go directly to the driver download page for your model -- this is Sony's eSupport, a user-friendly and sophisticated site. The drivers are grouped into categories and "Audio" is the first one. Click the + and you should see 1 driver available -- download it with the green arrow (when prompted by windows, click RUN... unless you want to save it). Assuming the installation completes successfully, Vaio audio drivers usually enable sound output without requiring you to reboot. But just follow the prompts.

Drivers are here:

Here is the home page that is specific for your model of Vaio; this is the page you want to bookmark or add to Favorites:

Sony VAIO... | Answered on Oct 12, 2019

Finding the right translation service is hard work, if you do it on your own. But you don't have to do it. There are plenty of review sites online for translation agencies, such as Pick Writers. This information should help you make smart decisions.

Sony VAIO... | Answered on Oct 09, 2019

only sony can give you the code you want .

Sony ACID Pro 7 | Answered on Oct 04, 2019

To use Vob files with movie maker, they need to be converted first. This can take a little while, but there is no other way, as windows doesn support dvd playback by default, and whilst codecs will give you playback, movie maker will not accept them, even with the codecs. To convert your vob files to "avi" (the format needed for movie maker) yoou will need converting software. Most of this is very expensive, but thankfully, one of the best is actually free! It's name is "super" and it can be found at the following web address
By the way, the download link is at the bottom of the page.
Wish you the best of luck,

Sony VAIO... | Answered on Sep 26, 2019

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