HP LaserJet Black-and-White Laser Printer Logo
Posted on Mar 03, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a problem. When I turn on my printer, the first symbol from top constantly blinks and it doesn't print anything. How can I solve this issue?

Answer This Question

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

  • Master 844 Answers
  • Posted on Mar 03, 2011
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

Joined: Feb 18, 2011
Answers
844
Questions
1
Helped
418767
Points
2542

Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.

I have a problem. When I turn on my printer, the - jas247_22.gif

Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins

To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piecI have a problem. When I turn on my printer, the - jas247_24.giflease refer to the image below.

jas247_24.gif
If jammed paper is visiI have a problem. When I turn on my printer, the - jas247_25.gif with both hands and slowly pull it out of the printer. Please refer to the image below.
jas247_25.gif
If no paper was jammed inside the print-cartridge door, open the Output Bin or I have a problem. When I turn on my printer, the - jas247_26.gif
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.
jas247_26.gif
Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input TrayI have a problem. When I turn on my printer, the - jas247_28.gife already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.
If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.

Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper meI have a problem. When I turn on my printer, the - jas247_27.gif have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.
jas247_30.gif
Close the upper media guide and return back the print cartridge. Please refer to the image below.
jas247_27.gif

These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a hp laser printer p2035 & the top symbol is blinking what is it?
This symbol represents a paper jam. Try removing the paper tray and opening any doors available to find the paper in question.
Read full answer
Oct 16, 2012 • Office Equipment & Supplies
0helpful
1answer

I have problem that on my hp 1220 deskjet ar blinking all of buttons. I mean buttons for power, buttons for parer and button for cartrige and don't printing anything. How can I fix this?
Hi, This is the problem of cartridge mostly. You may need to replace the cartridges. Check the cartridges and make sure that the cartridges are not blank or not get the ink dry. Clean the printing head 2-3 times. Align the cartridges and clean the nozzles also. Reset your printer and remove all pending print job. If it doesn't solve your problem then replace the cartridges.
Read full answer
Sep 26, 2011 • HP DeskJet 1220c InkJet Printer
0helpful
1answer

Hello I have a stylus Sx215 since few months. I printed 5 or 6 pages in thes emonth. Few days ago i wanted to print something , but the printer doesn't start at all. I see blinking green light on the...
Glitch.
Quick possible solution.

Uninstall.
Access Eposon website, enter your printer unit details and you should find the latest up date for your printer.
Download and follow instructions, leave printer turned on unless instruction say otherwise.!
Fingers crossed!!
Read full answer
May 27, 2011 • Epson Stylus Multifunction Inkjet Printer/...
1helpful
1answer

My MF 5700 has a red lamp blinking and notification-check paper size constantly, even when I restart it, wont print anything, paper size is ok...
If you are printed on it, check the paper size under printer properties, to "get rid" of blinking cancel job or print, copy and turn off and on
Read full answer
Jan 13, 2010 • Canon Office Equipment & Supplies
0helpful
1answer

The printer won't print anything and the on/off light blinks
you can unplug it for a long period of time and plug it back in and try it. Also, try using a can of compressed air to blow out any debris. Also, check HP's site under you model to make sure you can replace one cartridge without replacing the other.
Otherwise you may have a mechanical issue the would require professional repair, I think that model is about 6 years old and you would probably be better of buying new.
Read full answer
Jul 18, 2009 • MicroBoards PF-2 InkJet Printer
1helpful
1answer

The caution symbol blinks orange wherever the
One of the things you could [if you havent already tried it] is turn off the printer and disconnect the AC Power cable. the press and hold down the power button for, about 30 seconds then release it. After that reconnect the power cord and turn on the printer. this process should have reset it
Read full answer
Jun 19, 2009 • HP LaserJet 1320 Printer
2helpful
1answer

3940 blinks and cant pritn
hello lotsaprint, ipang
Few days ago i had the same problem with my hp 3920 color photo printer. All i did is removed the cartridges one by one and the problem was solved. Try removing the color cartridge first, then switch on the printer see i the problem is solved the cartridge contacts must be dirty. clean it with soft tissue (dont use any liquid) and reinsert the cartridge. If the problem persists u may need to replace the cartridge. Check with a new one if u can borrow one from anyone b4 u buy.
Repeat the same procedure with black cartridge if necessary. If u r new and need guidance for removing the cartridge, then do the following.
1). Switch on the printer.
2). Open the front cover. The cartridge will now move to the
center.
3). Switch off the printer and remove the power cord.
4). push the cartridge gently downwards to detach.

Close the cover when u r done with above mentioned.
For more info see the user guide u go with the printer.

Hope this was helpful
anishpillai2
Read full answer
May 05, 2009 • HP DeskJet 3940 InkJet Photo Printer
0helpful
1answer

Flashing on/off light on hp deskjet 3520 printer
Introduction The printer lights indicate the printer status. These lights can be on, off, or blinking (flashing), depending on the status of the printer. The sections below describe the most common combinations of blinking lights, how to fix the issue, and how the issue is caused. NOTE: The light patterns included in this document are described as blinking or flashing lights. For the purpose of this document, "flashing" means the same as "blinking." Blinking lights Printer lights can can blink for more than one reason, so the solution can vary. These solutions need not be performed in a specific order, but solutions for the most common issues are presented first. Blinking lights are often accompanied by an error message on the computer screen, which might help determine the solution. Issue: Power light is blinking

c00374282.gif Solution

Close the cover.

Cause

Printer cover is open. Solution

Insert appropriate media in the In tray.

Cause

The printer is out of paper. Solution

  • Change the printer's print mode setting.
  • Change the printer's paper type selection.
  • Use a different brand of label media.


Cause

The printer has difficulty picking up label media. Solution

Follow each of these steps until the problem is resolved:

  1. Remove the paper from both paper trays.
  2. Press the power button once. Wait a moment for the paper jam to clear.
  3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
  4. Remove the rear access door.
  5. Remove the paper jam through the opening at the back of the printer.
  6. Replace the rear access door.
  7. Reload the paper into the paper In tray.
  8. Print the document.


Cause

There is a paper jam. Solution

Follow each of these steps until the problem is resolved:

  1. Remove and then reinsert the print cartridge(s) into the printer.
  2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
  3. Manually clean the print cartridges and print cartridge cradles:
    • Open the printer cover and wait until the carriage moves to the center.
    • Press the Power button to turn off the printer.
    • Disconnect power cord from the back of the printer.
    • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
    • Lightly moisten a cotton swab with distilled water.
    • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
    • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
    • Reinsert the print cartridges.
    • Close the printer cover.
    • Connect the power cord to the back of the printer.
    • Press the Power button to turn on the printer.
  4. Calibrate the print cartridges.
  5. If the light is still flashing, replace the print cartridges.


Cause

There is a problem with a print cartridge. Solution

  1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
  2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
  3. Remove and then reinsert the print cartridge(s) into the printer.
  4. Print the document.
  5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
  6. Try printing again. If the problem continues, replace the print cartridges.


Cause

The print cartridge has partial loss of electrical interface with the carriage connections.
Read full answer
Mar 03, 2009 • HP DeskJet 3520 InkJet Printer
0helpful
1answer

Nothing will print; blinking amber light
Are you out of ink? when you open the lid to the printer while it is turned on look at were your ink cartridge stops and that will tell you if you are out of colour or black ink. Which light is blinking the one on top of the paper symbol or the one on top of the ink symbol. It may be that your cartridge either black or white just need to be taken out and put back in I found that if I wiped the bottom of the ink cartridge where sometimes you get build up that it would work again or give it a shake but make sure you cover up the bottom were the ink comes out before you shake it. Hope this helps!
Read full answer
Nov 15, 2008 • HP DeskJet 920c InkJet Printer
0helpful
1answer

Left light blinks and i can't print anything
Open the cover of the printer, carriage will move out. Upside it you see a yellow arrow showing to on of 5 symbols. Left symbol means empty color cartridge, second symbol means empty black cartridge
Read full answer
Mar 11, 2008 • HP DeskJet 940c InkJet Printer
Not finding what you are looking for?

View Most Popular

LaserJet Black-and-White Laser Printer

  • Office Equipment & Supplies

Related Question

I have a hp laser printer p2035 & the top symbol is blinking what is it?

  • Office Equipment & Supplies

Related Topics

590 views

Ask a Question

Usually answered in minutes!

Popular Questions

Service error 49.4C02

HP LaserJet 4350dtn Printer

How to reset HP 1320N to factory default

HP LaserJet 1320 Printer

Fatal error installing HP 3055 all in one

HP LaserJet 3055 All-In-One Printer

Scanner error 5

HP LaserJet 2840 All-In-One Printer

Standard top bin full remove paper

HP LaserJet 2420 Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...