I have an HP Color Laser jet CP1515n which has printed perfectly over the last 2 months.
Recently when attempting to print a PDF document the following message come up-
Print to File
Output file name
Please advise
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Faded prints are possible due to following reasons.
1. Fogged red mirrors inside the Laser box 2. Alignment of the Laser Box 3. Calibration Problem 4. Cleaning Problem
I will guide you with simple steps first, if this dosen't work working with laser box is little tough & time consuming, hence will describe later.
To Calibrate the colors, Press the 'Green Button' in the front panel, use the arrow keys to navigate through menu.
Select 'System Setting' by pressing the green button again, navigate using the arrow keys and select the 'Calibrate Color', select green button to select and confirm to 'Calibrate Now'. This will take few minutes.
In addition to that, to clean the paper path, select the green button and use the arrow keys and navigate thru' menu and select 'Service'. select using the green button and navigate through menu and select cleaning option. This will take few minutes.
Try printing some documents and check whether you have fixed. If you have not got the original print quality, Let know to guide you more technically.
The problem is usually caused by printing a PDF file with fonts/page size/ page formating errors which will cause the printer to display the 49.3048 error. The only way to use the printer is to POR or recycle the power and delete the print job from the server or spooling device and cancel it on the printer before the offending command is issued to the printer again. You can try updating the firmware to the latest version 46.140.5 from the HP website. MIke L.
It is possible that from your PDF files, the printing preferences are not configure to print the right cartridge. Before you click the last OK to print from a PDF file, click on Preferences of the printer and see if there is a tab to set the right cartridge (color or black).
I am reading your question and coming up with 2 different thoughts. Are you wanting multiple prints of one page, or are you wanting to print out a 5 or 10 page document? I am not sure how to answer.
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