Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, please follow the steps below to align the cartridges:
From the Maintenance tab, select Align to fix blurry edges. Your printer will then print a page and help align the cartridges.
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Thanks. It turns out that I probably refilled the cartridge too many times!, c'ause it started printing again when I replaced it with a new one. I still wonder what caused the old cartridge to fail?
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