The paper doesn't feed through when printing. Feeds about 90% then jams.
If the paper is lodged too far into the printer and can't be removed:
Press the power button to turn the printer off.
Pull
firmly on the paper to remove it. If you can't reach the paper because
it is too far in, raise the front cover and remove the paper from the
front of the printer.
Close the front cover.
Press the power button to turn the printer back on.
Resend your document to print.
Ensure that:
The paper is a recommended paper for inkjet printers.
You
do not force the paper down into the printer when you load it. For
example, if you are loading letter or A4 size paper, the top edge of
the paper should extend above the top of the sheet feeder.
The printer is on a flat, level surface.
The left paper guide is against the side of the paper.
You
do not load too much paper in the sheet feeder. Depending on the
thickness of your paper, the sheet feeder can hold up to 100 sheets of
paper.
The left paper guide does not cause the paper to bend in the sheet feeder.
Your
printer feeds regular paper as expected. If regular paper feeds without
causing problems, load the envelopes vertically against the right side
of the sheet feeder. Make sure the paper guide is against the side of
the envelopes.
Envelopes or the appropriate specialty papers are selected in the printer driver.
You are using a paper or envelope size supported by your printer.
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Use to have no problems printing, in fact it always works when my young son prints off pictures to colour in!! Now my printer just snarls the paper and it goes in wonky causing a paper jam. Tried different types of paper but still does the same thing. Driving me insane!!!
paper does not feed through; printer prints but does not contact the paper.
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