Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424 Logo

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Posted on Oct 09, 2017

Freezer randomly defrosts, unthawing all my food. It is only 2 years old and has done this mutliple times. I blamed my kids for leaving the door cracked. This time I am absolutely certain that it was closed and it did the same thing. Extremely frustrating, I have lost hundreds if not thousands of dollars of food. So much for a comercial duty freezer.

5 Related Answers

Anonymous

  • 150 Answers
  • Posted on Apr 23, 2008

SOURCE: Kenmore Upright Freezer Model 253.9239780 Temp alarm, Temp rising slowly

you have a refrigeration issue partner let her go 16 yrs. is good service you can replace it for 3 to 5 hundred the repair will be that IF you can find someone with the r-12. don't go for a top it off and go deal the food you lose is to expensive for that to be economical.

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Anonymous

  • 750 Answers
  • Posted on Sep 22, 2008

SOURCE: freezer door left open

Hello Captain rose,
Did you turn off the freezer and then pull the plug?
Try this again. Turn off the freezer then pull the plug for 4 minutes, plug it back in and turn it on.
Do you hear the compressor turn on?
It should only take 24 hours max. to get back to full temperature!
If this does not help and you hear no compressor, especially if it is an old freezer .
They may have burned out the old compressor by causing it to work 2 hours straight .
Rather than cycling off and on every half hour or so!
If it was an old freezer, so it means it was on its last legs and would have happened some time soon any way!

Here is an article I read abut the age of refrigerators and freezers.

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.


Thanks for giving me the opportunity to help!
Please do not for get to give a rating before you sign off!
Thank You, HUUUM

buddymcl777

Bruce McLeod

  • 67 Answers
  • Posted on May 03, 2009

SOURCE: Freezer door does not close tightly.

You can try replacing the seals and or adjusting the hinges.
That may work.

Be aware that if the unit is over 10 years old it is probably using twice as much power as a new one would and costing you an extra $75 to $100 annually to run over a new unit. Could be more than that if the door seals are not tight as well.

Anonymous

  • 10865 Answers
  • Posted on Jun 25, 2009

SOURCE: Admiral upright freezer dripping water inside on top

Hello.
I can help. Once we notice anything different from before we start becoming more aware of small variations. Regarding things on the top shelf warmer than on the bottom, this is always true because, "warm air rises and cold air falls". If you want the top shelf colder turn the thermostat to the next colder setting, always a good idea in the Summer season anyway.

Even though your gasket looks good, a ten year old gasket is not as pliable as a new one resulting in the moisture problem you describe. I would begin by applying a thin coating of vaseline to the gasket once a week for a month. This little trick of the trade will often work. If it doesn't improve the situation do replace the gasket.

Anonymous

  • 1218 Answers
  • Posted on Nov 10, 2010

SOURCE: I have a Kenmore 5 freezer, model 253.9135180.

Good day,
The clicking sound is the compressor trying to start and can't. The relay is clipped onto the side of the compressor and can be removed by pulling the relay off the compressor once the retrainer clamps are removed.
You can take the relay to most appliance parts houses. They Will be more than happy to test it. If it tests bad, replace it. If not, I'm afraid it is probably an internal problem with the compressor itself, and you will need to call a qualified tech since it will take special tools to test it.

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Related Questions:

1helpful
2answers

How to defrost

If this is an automatic defrost or "no-frost" freezer and it has developed a lot of frost and ice, call a repairman. That should never happen.

But if it's a manual defrost model, follow this procedure.
1. Turn off the freezer. Then remove all the food and toss it into a picnic cooler to keep it frozen. (Some blue ice packs will help.)
2. Open the drain on the bottom of the freezer, and put the end of the hose from the drain (which most have) into a roasting pan to catch the water from the melted frost.
3. Leave the door open. If you have a small electric space heater, blow warm air into the freezer to speed up the melting process.
4. Don't scrape the ice -- you could puncture a cooling coil in some units, making the freezer useless.
5. In about 30 or 40 minutes (15 with the space heater) the ice will be melted.
6. Dry the interior with a towel, toss the food back in, turn the freezer on again, and you're done.
1helpful
1answer

We ve had the Bosch fridge-freezer (KGU3201GB/01) for about 10 years. Suddenly this morning the freezer started losing temperature, which rose to -13 degrees and the alarm went off. We put the...

Hi Robert, sounds like the unit is not defrosting.

Try this to indicate defost issues.
1. relocate food in the freezer, turn the unit off for 2 days and leave the door open, this will allow total defrost.
2. clean, then restart unit with door closed, after and every 2 hours check temp, I feel you may find it will get to its operating temp reasonably fast and should stay there.

If this is the case, I suspect the defrost heater element has failed and needs replacing, this is the most common cause of your type of issue.

Hope that helps and please dont forget to vote. Regards Russ
0helpful
1answer

Frost build up especially on top shelf all other shelves except one gets a 3 inch layer of ice in approx 4 months. The freezer is kept in a mod temp basement room and the freezer door is opened less than...

Things you can do to cut down on frost.
1.make sure all seals fit flush to frame.
2.use a thermometer and set freezer to -18c(beef will keep upto 12months).
3.wrap all food as airtight as poss.
3.do not overfill,leave space for air flow through drawers/shelves.
4.defrost every 2/3 months in humid conditions using clorine bleach to clean interior,and dry thoroughly.(leave door open to dissipate clorine gas.)
0helpful
1answer

Greetings: I have a 4-5 yr old Whirlpool up-right

lucky to get five years out of any white good

time to do the math
replacement cost of failed components
verses
benefits of a new up-right Freezer
0helpful
1answer

Ice on back wall of freezer, food not staying completely frozen

Do you have the complete model number from the tag on the freezer, it should be either on the bottom rail visible with the door open or on the side wall near the front. I am trying to look this up to see if it is an automatic defrost model, if so you may need to do more than just unthaw and adjust

Thanks
0helpful
1answer

ONLY HAD THE FREEZER ABOUT 2 YEARS AND GOT HOME TODAY AND IT WAS COMPLETELY THAWED...LIGHT WAS ON BUT IT WAS WARM? UNPLUGGED IT AND REPLUGGED IN AND IT STARTED RUNNING>>>ANY IDEAS WHY THIS...

this happen to me a couple of times:
once the kids didnt completely close the door and everything defrosted so i got the key and keep it lock so it wont happen again
the other time (frigidaire model) i put too much food on the top shlef and blocked the air vents and it defrosted as well.
but both times after i corrected the problem its been working fine
but if your freezer still doen't work let me know...

also if your prob. isn't like mine then it could of been something else like defrost mode was running too long... compressor didnt come on
tstat stuck closed... timer mode stuck in cycle...

let me know so i can go over again if you need more help
Mar 12, 2010 • Freezers
1helpful
1answer

New freezer not cooling - temp @ 25 degrees and food is defrosted

It is probably the control board and since it's new it's still under warranty so a certified Frigidaire repair man will fix it without charge. There should be a telephone number with the paperwork you received when you bought it.
0helpful
1answer

Whirlpool French Door Freezer on the bottom not cooling and freezer freezing up

You have a dfrost problem if at all possible remove food from refrigerator and unplug it, leave the doors open. By morning the freezer should be defrosted and that will buy you time to fix or call someone. defrosting can be quickened with use of a hair dryer. This is only a TEMPORARY fix and freezer will need to be defrosted again after 4-5 days.
0helpful
1answer

Frost in the freezer

IS IT ICE OR FROST? IF IT IS ICE, THE DOOR MAY HAVE BEEN LEFT CRACKED OPEN.
IF IT IS FROST, IS THIS A FROST FREE FREEZER?
IF YES, IS THE FROST ON THE BACK WALL?
IF YES, THERE IS A DEFROST FAILURE AND YOU WILL NEED TO TROUBLESHOOT THE DEFROST CIRCUIT.
IF THE FROST IS ON THE FOOD OR AROUND THE DOOR OPENING, A SEAL LEAK HAS ALLOWED WARM MOIST AIR INTO THE FREEZER AND CREATED THE FROST. CHECK THE DOOR SEAL FOR A GAP WHEN CLOSED.
Mar 24, 2008 • Freezers
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