20 Most Recent Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424 Questions & Answers


It is in a defrost cycle if you wait for around 30 min.
it should come back on

Kenmore 13.7 cu.... | Answered on Oct 23, 2017


Check for intermittent failure of the defrost timer

Kenmore 13.7 cu.... | Answered on Oct 09, 2017


The defrost timer is faulty or you have a defrost circuit short, unplug remove back panel inside the freezer and check for a short in the heater and defrost thermostat.

Kenmore 13.7 cu.... | Answered on Mar 15, 2015


I would be more worried about constant power disruptions

Kenmore 13.7 cu.... | Answered on Dec 03, 2014


You have a Kenmore upright, which you set on ZERO? WHY?
Every time you open the door all of the cold air falls out and it has to start over in the cool down cycle, the fan stops to NOT push all of the COLD out while the door is open - you should consult a professional. Not for the freezer, for your ability to understand.

Kenmore 13.7 cu.... | Answered on Aug 19, 2014


I have one out in the yard that is doing the very same thing. Works good but the door display is out. I looked underneath and all of the wires seem to be connected. The main control board is on the bottom as well. The battery is also new. You must have a broken wire between that control and the main board below. I imagine it has something to do the the connector that goes through the door.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Kenmore 13.7 cu.... | Answered on Oct 16, 2012


Freon can no longer be purchased by the general public. You will have to call a repair person.

Kenmore 13.7 cu.... | Answered on Sep 24, 2012

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