Sound keeps cutting out. Have to reboot to get back. Please help

check your wiring connections, sounds like you may have intermittent connection somewhere, and this is the most likely culprit. be certain that all connections are solid. multi pin plugs are notorious for having one bad pin.

Contact the authorised service center for Bose at your town.

Is there any system to which you can connect your BOSE *and* have it work?
If not, then check that the BOSE is getting electrical power into it.

Not sure how you're hooked up or what model TV you're using. If you mean the TV sound through RCA cables is the source and you're wondering why it's not surround. Well, it's not multichannel. Please fill in some details.

Most amplifiers design to cut out when there is an overload, such as playing the music too loud. It helps protect the device from being damaged. If the device does it at low volume, and does it sometimes, check the wring to the speaker, something might be shorting it out intermitently.

I now have this same problem. Would like to know if there is a fix or if my system is just failing for good

Hi, your system has some problem on the bass module which overheats the thermal sensors built in the bass module/subwoofer. I recommend that you bring the bass module to the Bose service center near your location.

That is the only solution...

CHECK THE SOUND SYSTEM ARE YOU SELECTED FROM AUDIO SETUP CONFIGARATION.
CHECK THE MUTING STATUS.
BEST REGARDS NUWAN.

assume its a bose system 12 (non digital or digital ?)
if you clarify the model of both tv and bose system i will tell you precisely how to connect tv to bose system,


but i must assume first that your cable box is connected to your tv via a scart cable , you must remove sound function from the cable and plug directly into cd5 unit on either auxillary or video input , then turn cd5 unit to that channel to play sound and use bose reomte to control volume (ok)
i would doubt thatthe TV has a audio output, many dont.... also it may be necessary to buy a scart to RCA cable at your local electronics shop or supermarket to completet he task at hand.

if however you are digital.....
make sure you are connectiong bose digital input to a digital (dolby 5.1 compatible) sound source.

sorry if you think i have over simplified the problem !

respect