20 Most Recent Bose SoundDock Digital Music System for Apple iPod - White Questions & Answers

The problem is with all those little electrolytic capacitors. They look like little cans. There on the middle board. What happens is they dry out just like batteries. I fixed one for like 7 dollars plus shipping from Digikey. If you want you can use an ESR meter to check them, but don't bother. The Circuit board is the middle board. Not the board that has the connector that the ipod plugs into, or the board the speakers plug into, its the one in the middle of the two. Yes you can charge your ipod but it won't play music. Also check all the pins on the connector that the ipod plugs into, sometimes the solder joint breaks and needs to be soldered.

It may be expensive to have someone replace the connector. One option is to squirt some silicone around the base, being careful to still allow contact to be made to the iPod dock connector. You could get a dock extension cable (see link below). It may fit better and will reduce the strain on the Bose connector. If it's still loose, you could glue the extender cable in. Alternatively, you could use a 3.5 mm audio cable to connect the iPod headphone jack to the Aux-in jack on the back of the Bose. Just living with it may be prudent. Amazon com 30 pin Male to Female Dock Extender for iPod and iPhone...

Ridax has setup a small production for replacement PCBs.  See http://www.chargeconverter.com/shop/connector.htm?connbose.htm

You can't - the repair needs to be done centrally as the company would be at risk if it sold electrical parts to people who aren't qualified to repair such items. Therefore you need to call Bose and have this repaired, however it's quite a common fault so shouldn't cost too much.

Try another Ipod first.Go to Bose website for tech help if this is not the solution.Is the Ipod connector damage on the bose or your Ipod?

Try changing the capacitors on the circuit boards, there's also some capacitors under the metal covers that need to be replaced. i already did a simular repair with another sound dock.

Check the power in the back, and check the connector, where the ipod plugs in. Usually that part breaks. Or you have to buy a new part from ridax ($50 +) But I'm currently buying broken sounddocks, so if youwant t