I know how to find out how many pages were printed in total since the printer was installed, but can you tell how many pages from the cartridge which is currently in printer?
Isolate to a wall outlet and not a strip.
Remove the cartridges.
Remove the power plug and then reconnect.
Reinstal the cartridges.
Try to do a copy direct from the unit.
NEXT
Print a self test page and check for Yellow or Magenta to rule out a partially empty cartridge.
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