Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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Where can I buy a replacement battery?

Where can I find a replacement battery for the Dyson DC16? I live in Toronto, Ontario (Canada) so a store in Toronto would be great but an online store based in Canada or the USA is fine too!

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I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.

Posted on Apr 09, 2010

  • DIY_DIY Jun 22, 2010

    My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson price for a new one!

    I found a great deal on ebay for new batteries that didn't break the bank! That's all it needed.

    It's good to have my hand vacuum back! I missed it!



    Cheers.

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6ya6ya

6ya staff

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Hi there,
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Posted on Jan 02, 2017

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1 Answer

Is it okay to store my Dyson handheld, DC 16, in the wall charger when not in use? I had heard that the battery life may be affected. Thanks for the helpful answer to my prior question. Phil Glasser


Hi Phil, My charger went bang and doesn't work anymore so my answer is after you have charged your battery remove it and switch your charger of and never charge a full battery. Has to be said also I would never buy another dyson product again, total rubbish.

Oct 29, 2014 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Hi, my Dyson DC16 works fine but after removing from charge base following recharge the red and green lights remain lit and the unit will not operate until i remove the battery and reconnect to vacuum,this...


If it is within the warranty period get Dyson to replace it. If not, live with it until it fails completely, then buy a Hoover. Your computer board is starting to fail. That's not repairable.

Aug 06, 2017 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I have a hand held Dyson model dc16 and it does not hold a charge, the the batteries go bad


Hi there,

I'm sorry to hear you're having difficulties with your DC16. If you'd like to purchase a replacement battery, you can do so via our online store - visit www.dyson.com and click 'Spares'.

Alternatively, if you'd like to order over the phone, or if you'd prefer to consult one of our experts before making a purchase, please call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 19, 2011 | Dyson DC16 Root 6 Bagless Handheld...

2 Answers

I Need A dyson hand held battModel DC16 12097 model 282-US-A35458 21.6 1080 MAH All I can find is the 1500 Mah


I didn't understand what you need exactly, but anyway, you can find both of them on amazon (the entire vacum, or just a battery 1500Mah). take a look on following links:
1. entire vacum: Dyson DC16 Root 6 Handheld Vacuum Cleaner
2. just battery: Pwr 1500mAh Extended Capacity Battery for Dyson Dc16 Root 6 Vacuum Cleaner...
need-dyson-hand-thwo3sxipgmgtjfqzhk52bks-2-0.jpg

Dec 09, 2010 | Dyson DC16 Root 6 Bagless Handheld...

2 Answers

My dyson DC16 constantly shuts off even when battery is fully charged. I cleaned the filters to see if that was the problem. It only runs for a few seconds before it shuts off. It will run intermittently...


Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

Jan 31, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My DC 16 will only run for a second each trigger pull. The battery is fully charged, it has plenty of suction, just wont run for more than a second. I cleaned the filters.


I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

Oct 25, 2009 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Battery lasts only 3 - 4 minutes. Dyson admits this is too short, but won't send me a new battery because I live in Canada..


yer its a con and they know it too, rember it takes about 16 hours to fully charge the batterys after they have been knocked flat, and thats only with a good set in it,,, problem is in your battery pack there are whats called "matched batterys" that is the batterys all hold the same amount of charge if one go's down on you the hole pack is a bust bin job as you wont ever get the same kind of battery to replace it with
sorry im no help there

Oct 23, 2009 | Dyson DC16 Root 6 Bagless Handheld...

2 Answers

I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for...


Dear Michael_Stad,

I am going to sound like a broken record but here is my same answer to another person with the same problem.

I have I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

Oct 23, 2009 | Dyson DC16 Root 6 Bagless Handheld...

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