Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
CAUTION:
Never remove an ink cartridge and a printhead at the same time.
Use the table below to identify the correct ink cartridge part number:
Ink cartridge
Part number
HP 14 black print cartridge
C5011A
HP 14 tri-color print cartridge
C5010A
Use the table below to identify the correct printhead part number:
Printhead
Part number
HP 14 black printhead
C4920A
HP 14 cyan printhead
C4921A
HP 14 magenta printhead
C4922A
HP 14 yellow printhead
C4923A
Replacing the ink cartridges
Follow the instructions below to replace the ink cartridges:
Identifying parts of the printheads
Use the table below to identify the parts:
Do not touch:
Replacing the
printheads
Follow the instructions
below to replace the
printheads:
CAUTION:
To avoid
damaging the printer, remove a printhead only when a replacement is
available.Turn on the unit, and open the print-carriage
access door by lifting the handle until the door locks into place.
Figure 5: Opening the access door
The print
carriage will move to the center of the unit. After
the print carriage stops, release the gray print carriage latch and lift
upward to access the printheads.
Figure
6: Releasing the latch
Remove the old
printhead by lifting the printhead handle and
pulling upward.
Figure 7:
Removing the printhead
Being careful
to touch only the black plastic remove the new
printhead from the packaging and gently remove the plastic tape.
Figure 8: Removing the tape
Using the
printhead handle, push the new printhead firmly down
into the appropriate slot; matching the color on the top of the
printhead to the color on the printhead carriage.
CAUTION:
Do not touch the printhead tower, and do not remove the
printhead handle.
Figure 9: Inserting the printhead
Move the print
carriage latch down, and make sure the loops
catch the hooks. Snap the latch into place, and close the print carriage
access door.
Figure 10:
Closing the print carriage latch
After the
message to align the printheads appears in the front
panel display, press Enter
.
A page prints to confirm alignment.
Aligning the
printheadsAligning the printheads
ensures high-quality
output.The HP Officejet front panel
display will prompt for a printhead alignment every time a new printhead
is installed.
Align the printheads
when prompted by pressing Enter
.
To align the printheads at any
other time:
Press Menu
.
Press 7
, then 3
. (For the HP Officejet D 125xi press 3
, then 3
again)A page prints to confirm
printhead alignment.
Performing a
color
calibration
This procedure should be
performed when:A noticeable problem occurs with the color tints
A
printhead has been replaced
To perform a color calibration, follow the steps below:
Press Menu
.
Press 7
, then 4
(for the HP Officejet D 125xi press 3
, then 4
.)A color calibration report will
print.Follow the
instructions on the report to determine the correct number and enter
that number on the keypad.
Press
Enter
.
To cancel the calibration without
entering a number, press Cancel
.
Checking the ink
level
The ink supply level can easily
be checked from the front panel.
Press Menu
.
Press 7
, then 1
. (For the HP Officejet D 125xi press 3
, then 1
)The display will indicate how much
ink is remaining for both the black and color ink cartridges.
Press Cancel
to exit the menu.
×
SOURCE: Hp printer 7110
hi,
Try to remove the black ink cartridge. From there, you can check the expiry date of the Ink cartridge. If its already expired, then you need to use another black ink cartridge that is not yet expired.
Thank you so much.
adonscott
SOURCE: supply expired
So many models. Does this model have printheads under the ink carts? If so, remove the print head and clean the jets with a damp Bounty paper towel. Fold the towel up a few times and blot the head into it a few times to clean out the dries ink.
I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de
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