20 Most Recent HP OfficeJet 6210 All-In-One InkJet Printer Questions & Answers

In Order to use a Fax functionality of the router you need to connect the small RJ11 cable for telephones on the printer port. These printers do not suppoer VOIP Fax. To use VOIP as fax you can purchase a online VOIP subscription where you can scan and fax the documents.

Hi, Your driver can be downloaded from this webpage: Driver Update. I hope this helped. cheers Brian

Solution This issue can be caused by the way the USB chips in the product and the USB chips in the computer interact, or it could be caused by an old version of the HP software and driver. First, make sure that the most recent version of the HP software and driver is installed on the computer, and then try testing the USB devices and ports on the computer. If the product still does not scan correctly, a powered USB hub might help resolve the USB communication issue. Follow these steps to test the USB connection and see if a hub is necessary. Step one: Make sure that you have the most recent version of the HP software and driver The HP software CD that shipped with the product frequently does not contain the most recent version of the software and drivers. To make sure that the software is the most recent version, download and install the most recent version of the software from the HP Web site. The software and driver downloads available from the HP Web site include a Basic Driver option and a Full Feature Software and Driver option. The basic driver is sufficient to perform basic printing functions with the product. The Full Feature option installs extra software to allow full use of all features available with the product. The Full Feature option also allows custom installation. Follow these steps to download the software from the HP Web site and install it on the computer.

1. Click here to go to the HP Software Download Page .
2. In the Enter a product number text box, type the product model name (for example, HP Photosmart C3180), and then click Submit ( ) or press Enter .
3. Under Product search results , select the product model name from the list that appears on the computer.
4. Select the operating system that is installed on the computer. The Select Software and Drivers page appears.
5. If the Automatically check to see if you have the latest software and drivers link appears at the top of the page, click the link and then follow the on-screen instructions to check the software and driver version and update the software if necessary. If the Automatically check to see if you have the latest software and drivers link does not appear at the top of the page, continue with step 6.
6. In the Driver section, review the list of available driver downloads, and then click the appropriate package.
7. Click Download Only and then follow the on-screen instructions to download the software.
8. To install the software, double-click the icon for the downloaded file and then follow the on-screen instructions to complete the installation. CAUTION: Do not connect the USB cable until prompted to do so during software installation. HP recommends using a USB cable that is less than 3 m (10 feet) long.If any firewall messages appear during installation, click Unblock or Accept or the installation fails.If the User Account Control screen opens, click Allow to continue.

Step two: Test the USB connection

1. Disconnect all USB devices, such as printers, scanners, speakers, and cameras, from the computer except the mouse and keyboard.
2. Connect the USB cord from the HP product to a USB port on the computer that is known to work correctly. Test the connectivity related functionality of the device (for instance: scan to file.)
3. Print a self-test page from the product. NOTE: For information about how to print a self-test page, see the user guide for the product.
4. Test the standalone functionality of the product by using the product control panel to scan a document or an image. NOTE: For information about how to use the product control panel to scan, see the user guide for the product.
5. If the scan from the control panel works correctly, connect one USB device at a time to the computer and test the product by scanning from the control panel after each device is connected.
6. If the product scans correctly from the control panel after every other USB device is connected, the USB connections are working, and you have resolved the issue. If the product does not scan correctly from the control panel or does not establish communication with the computer after a USB device is connected, the computer might not have enough power to run multiple USB devices. A powered USB hub might help establish or maintain communication between the computer and the product. Go to Step three: Use a USB hub.

Step three: Use a USB hub A powered USB hub might allow all the USB devices to receive enough power to run correctly and it might resolve USB communication issues between the product and the computer. Follow these guidelines when choosing and setting up a powered USB hub.

• Make sure that the USB hub is a powered hub and the power adapter is included. Some powered hubs do not include the power adapter as a standard item.
• When setting up the hub, it must be plugged into a power source.
• Some hubs cannot handle more than four full-power USB devices, such as the HP product. To connect more than four full-power USB devices, use more than one powered USB hub. Most Windows computers can support a maximum of five USB hubs.
• If there are multiple USB hubs connected to each other or if there are more than four USB devices connected to the hub, the issue might persist. Move the HP product to the hub that is directly connected to the computer USB port.

Workaround If these steps did not resolve the issue and purchasing a powered USB hub is not possible, the issue might be resolved by turning off the Preview option in the HP scanning software. NOTE: This workaround does not resolve problems scanning from the control panel. Follow these steps to turn off the Preview option.

1. Click Start , click All Programs , click HP , and then click HP Solution Center . The HP Solution Center window appears.
2. In HP Solution Center, click Settings and then select Button Settings .
3. Clear the check box next to Show preview when scanning from the Scan Picture button and then click OK .
4. Quit HP Solution Center and then try scanning again.

It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

You can only use the black ink cartridge without the color ink. But no need to replace them in your printer.
When you print just choose black and white for the printed text must be black not colored. But if you still received such notification...just try to replace the color ink cartridge to continue printing
Note: As per my experience. printer with exclusive black ink alone will damage the printer easily due to unbalance printing of ink

put HP Genuine Cartridge,align the cartridge,placed the alignment page on the glass correctly

you must go to control panel of the windows.. then find and click add remove programs.. try to check if any of the printer component are installed.. the remove it.. here's how to install the printer.. 1st don't connect the usb cord to the pc.. then install it.. when the program was searching for the pritner then put the usb cord of the printer.. then so on.. try... ^^

The fax machine needs to hear a dial tone first to send a fax. If you have no fax number, what working phone number are you using?

this is why hp always insists on genuine cartridges. i was going to a storefront inkjet refilling place but with the electronics inside these cartridges, once you use it up, the circuit can be fried. it sounds to me like the internal circuit is done. you may be able to return to vendor

Did you check to see if it had a paper jam?

Try resetting the printer using following steps: 1. When your printer is on, unplug the wire that goes to the computer. 2. Presee and release (#) and (*) buttons. ou will see your display say "Support Menu" 3. Scrolls to the right until you see "resets" and pess ok 4. Select "semi-full reset" and hit OK 5. After printer turns off, turn it back on 30 seconds later. If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Turn off the HP product and turn it around so the back of the unit faces you. ·Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely. ·Locate the rear access door and then open it by turning the dial counter-clockwise and then pulling the door toward you. ·Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts. ·From the rear access door opening, remove the jammed paper. If some of the jammed paper cannot be removed from the rear access opening, carefully remove it from the front of the unit. ·Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. ·Reinstall the rear access door. ·Reconnect the power cord to the unit and turn the unit on.

Check your list of printers and make sure the default printer is the correct one.

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