op why post at all ,on an unstated PC? why make it so hard?
for the HELPER ?
HP made PC for over 33 years.
1000s of models.
what might be your model.?
here Ill do the 33 year history fast.
1: no bios pW in the beginning 1984
2: now PW but has jumper clip protecting other posters, idea.
takes moving the clip reset then back, the service manual at HP covers all this,but i cant point you there, lacking what you own.
3: now HP adds back door secret PW number (ask HP)
each model has secret number, and no more CLIPS (jumpers)
the new security rules kick in.
first with power books and elitebooks only the all PC made.
4: 2012, HP conforms to UEFI laws and needs a spec disk file
to burn the BIOS back using your UUID, number.
why post lacking the full laptop name.
get x10 better answers and 10x better.
some Laptops that battery out RTC CMOS coin cell takes the whole PC LT dismantled, not fun when it's hopeless for you model
how cruel is that? no? sorry but facts are facts. unbending.
model is seen here. on the tag.
line 1. ,3 and 5
found on bottom of laptoo
inside the huge battery well on bottom. or
or on newer LT, its only in the BIOS setup screens(ouch)
this is called a service tag
ask hp for help on newer PC or its hopeless. I promise you
here is real HP
https://h30434.www3.hp.com/
thanks a bunch
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