HP Computers & Internet - Recent Questions, Troubleshooting & Support

lots of words and means just Dead PC. fans spin.
HP model number HP touchsmart. (no model stated at all)
its dead PC and screen is dead.
most PCs from HP have external display port.
of some kind, Display port or others, the manual covers this but your PC model was not told nor service tag model. told.
The PC is dead, and seems the power button is bad too.
here are some steps used on all laptops
1: remove the huge battery in the lap top, do not make excuses how hard it is to unplug , you bought it so do what must be done,
2: use the AC power pack only, (unpugged for 1hour first)
then plug it in, this pack
3: the PC must not self turn on. so push the power button now see it manually turns on.
4 the BIOS HP logo page shows and BIOS screens work like ESC, F10, F11,
5: if screen is still dead, use the external monitor port and
the Fn+F4 button as the manual tells you to do.

no PC stated at all not even class of PC, desk or laptop. and no parts are free.
the TOUCHSMART word does not tell what you own
that name used back to 2007, 13 years long.
IS THIS AND AIO all in one PC,?
does it have a power pack that in in the line cord
is it the right pack for the AIO>?
AIO PCs only have a few parts inside that are standard, RAM and HDD, all else is HP custom, making them as hard to repair as laptops, lacking those parts custom.
first learn to identify a PC first then tinker.
see examples below.



HP Computers &... | Answered 16 hours ago

Read the PDF in the link below on page #3 listed as JBAT1. Open your case and locate the CMOS reset pins. Move the reset jumper from current position (usually Pins 1+2) to reset position (usually pins 2+3) Power on the computer and hit keyboard key (F10) to get to the Bios and check if Bios was reset.. Consider that password protection will not normally be removed on CMOS reset, you will need to ask HP or look around the internet for a way to reset a password protected Bios.

HP Compaq dx2300... | Answered 17 hours ago

> Open Control Panel
> Sound Properties
> Speaker Properties
> Enhancements

Loudness Equalization : on

Equalizer: Choose one (Jazz seems to be loudest setting but sounds of hallway effect so I use powerful for clarity.)

This has more than doubled the level of volume on my acer 5570.

- verc

HP Compaq nc6320... | Answered Yesterday

the best solution is to go with sony vio
best laptop
best graphic card (you can choose nvidia or ATI radon) both are good
nice design
best performance
excellent battery life.

HP Compaq dx2250... | Answered 3 days ago

yes indeed they do

HP Computers &... | Answered on Dec 03, 2019

what is this thing,
a desktop PC
a notebook, laptop PC
a printer 6122,
HP web site shows no such PC> at all.

the PC has HP service tag, and only that matters for help.
post the tags full information and no serial s/n number.
or start with a photo of it, so we can see it.

A PC, will not boot for many reason.
is the screen dead?
is the PC silent, fans dead.?
if a laptop does it run on AC pack with no huge battery plugged in?

the P6122F is a desktop, did you forget the P?
and is now so old HP has no support at all.
this pC was ,made in 2009 and no support now for it.
the RTC coin cell battery is now dead and the BIOS can not boot the
HDD like that, we replace 10 year old batteries, of any kind.
then get the BIOS screens working first,. no monitor stated so
it must be plugged in to the matching jack on the rear, VGA to VTA
DVI to DVI or DP to DP.

HP Computers &... | Answered on Dec 02, 2019

ilioSystemService is part of system mechanic program if its missing opr corrupted try reinstalling the system mechanic.if it wont fix the problem. contact http://www.iolo.com/customercare/technicalsupport.aspx to help you sort out that problem file. thanks

HP Computers &... | Answered on Dec 02, 2019

download and install codec for windows media player to play dvd movies from http://www.free-codecs.com/download/K_lite_codec_pack.htm

or download vlc player that play dvd directly from


HP Computers &... | Answered on Nov 30, 2019

your web connection is too slow.
non stated by you, let me guess wifi?
do internet speed test yet, goggle that, bingo.
no location stated., home, or starbucks or?
do other PCs, work , in same place? hummmmmm

HP Computers &... | Answered on Nov 30, 2019

windows 8.1 that? what do you mean.by 8.1
no pavilion PC model stated., not even desktop or laptop.
this is 2009 cam, and runs XP/vista/w7 software only.
lost the CD that came with it?
the maker is Vivitar, only they can source software.
id read this first.


HP Computers &... | Answered on Nov 30, 2019

i have working and fully max upgraded xw4600 , sister to yours.
MBR is limited to 2GB,(approx)
the OS must be 64bit, to go GPT,

are you saying to boot from this drive, full system not told
I run SSD as boot drive, 128GB. then drive 2 non boot can be any thing I want in w10 64bit, nobody uses w7, now, it dies, Q1, 2020.

UEFI safe boot needs, OS RELOADED, and to GPT.
and 64bit OS, it is NOT a BIOS issue. but do upgrade BIOS,
UEFI does not own GPT, you can run legacy with GPT, microsoft.com has full pages telling you how to do that.

I have w10 64bit, v1903 on mine. now. runs like champ.
once booted the OS runs the HDD not BIOS, a fact.
when you fresh load w10 64 from ISO the OS installer will set that 3TB as GPT , regardless of BIOS.
try it see.
but SSD drive there booting is always best. even on all my servers.HP and DELL.
you can set up w10 to put all data on drive, E: 3TB
or have 2 partitions there, programfiles and DATA.
then OS owns the SSD, alone.

hope that helps some.

HP Computers &... | Answered on Nov 28, 2019

AIO PCs seem to love to die,
the PC
so PC is silent, means lost of power, check AC cable, make sure to use wall jack AC not a power strip.
AIO are not easy to fix, most parts in side are non standard
so that makes them a pain.
why not get shop to fix it.?
did you hold the power button in for 5 full seconds as page 2 in your service manual directs.?
repeat that 2 times, 1st to end buggy sleep drivers, 2nd to hard power it on,
if that fails the , PSU bad top cause. (silent PC)

HP Computers &... | Answered on Nov 28, 2019

you need to ask HP, that, it's laptop right?
only they can undo that, (by design)
hp 15 is not the full model name:
example #1, the service tag is read first, then told what it is.
HP 15-bs031wm then go here and ask HP, what to do. notebooks

HP Computers &... | Answered on Nov 28, 2019

HP Pavilion Slimline s5000 (s5100z)
fans spin, ok,
DVD tray enjects.
does this PC have the optional
the first 5000 was made in year 2003
then laters for VISTA.
id have to see your service tag info to wax smarter.
hp forum can help try that? hp.com

I guess the VGA port is dead, ?
most old PC had 2 ports, 1 on the card, one on the main chassis rear . if the card GPU vga is present only it works.
if you remove the GPU the main VGA port is live.

I cant see rear of your PC and seeing MATTERS.

the common failures are:
RTC coin cell dead.
HDD bad, (most are this old)
and PSU bad.
in that order.

HP Computers &... | Answered on Nov 28, 2019

  1. Hold down the Windows Key and press "R" to bring up the Run dialog.
  2. Type services.msc, then press "Enter".
  3. Find the "Print Spooler" service in the list. Right-click it, then select "Stop".
  4. Leave the Services window open. Hold down the Windows Key and press "R" to bring up the Run dialog.
  5. Type %systemroot%\System32\spool\printers\, then press "Enter".
  6. Select all of the files by holding "CTRL" and pressing "A".
  7. Press the "Delete" key to delete all of the files.
  8. Go back to the Services window, right-click "Print Spooler", then select "Start"

HP psc 2400... | Answered on Nov 27, 2019

Sanjeev Hansdak and Chiblesstech... want more answers
I guess posted in 2018,no time stamp, (silly fixya)
NO country stated
NO WWLAN cards stated
NO 3G service provider stated.
All our service providers will say no support here.
but do sell MiFi, lan. 3g. 4g.
so the correct answer is, it is not a Cell phone
but if you want say 3g service call your local
service provider for 3g and ask for all it takes to get that , a USB dongle now is popular here and world wide and not you WWLAN card and for sure if it is missing
do not buy the cards HP sells they are useless now.

this is necro post. but was hy-Jacked.

HP Elitebook... | Answered on Nov 25, 2019

You can only change the region code 4 times then it locks on the last change.
There are some firmware upgrades that can change the drive to region free, if you can screw it up or put in the wrong frmware upgrade then the DVD drive will be a piece on junk.
I suggest you install a region free software that will allow you to play and region DVDs.
Go to www.dvdidle.com to get their Region-Free software, it is not very expensive.

HP Pavilion... | Answered on Nov 20, 2019

You don't have the codecs needed to watch the movie.
Download some codec pack, or just use VLC.
Link to VLC

HP Computers &... | Answered on Nov 20, 2019

A warranty is a contract between the Buyer (You) and the Seller (Retailer, Wholesaler, or Manufacturer/Hewlett Packard?). If you don't have a copy of your warranty, then you'll have to contact (Via phone, mail, or website) Hewlett Packard or whomever your warranty is with, and with your model and serial number you should be able to find out the date you request.

Good luck.

HP Pavillion... | Answered on Nov 17, 2019

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