HELLO
Make sure you have the deck set up correctly! Check the headshell - is the cartridge out of alignment or is the stylus worn?
Also, it may be that the counterweight is set too lightly for the cartridge and check the anti-skate control as well (example if the arm is tracking at 2 grams, anti-skate must be set at 2).
Follow these instructions for setting the counter balance:
Turn the weight so that the arm is just floating then set the balance ring (with the numbers on) you will see there is a line. Turn the ring not the weight to the ZERO mark where the line is on the top of the arm. Now turn the weight and ring together where it moves forward down the arm and set it at about 2 grams.
Now set the arm using the height adjustment that is the ring fitted to armboard and make sure the arm is straight (if not, the stylus will mistrack). Now try the deck again. You might have to make adjustments to the tracking weight again so whatever you have it set to, set the anti-skate to the same!
Good luck with it (:-)
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