I send a document to print but it does not print, howver if a request it to scan it does it what do I need to do? in one occassion it told me that it was not set to work in a USB port but indeed it is my op sys is vista...

Dude, just call your Internet Service Provider (ISP) (AT&T, Comcast, ect...) or Server administrator and request a static IP address for the printer. If you have access to the server that the printer needs to be installed on, just go to the server computer and go to Start > Printers and Faxes and Add Printer. When the Add Printer Wizard opens, choose "Custom Port" at the bottom and use Standard TCP/IP. It will then ask for the printer name or IP. Enter the IP address that was given to you by the server administrator or ISP. The rest is just naming the printer and sharing it on the network. Good Luck :)

Hi melocoton777,
You can try these steps:

1.Check if the firewall is blocking any printer services 2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode 3.Disable all the firewalls 4.Uninstall the printer driver and software, then unplug the usb cable. 5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3 Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers HKLM\System\CurrentControlSet001\Control\Print\Printers 8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue. Disconnect printer’s USB cable. Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility. From the start search box type spool and press. NOTE: IF YOU HAVE OTHER PRINTER INSTALLED ON THE COMPUTER DON'T RENAME THE W32X86 FOLDER. JUST PROCEED WITH RESTARTING WITH THE COMPUTER;
The spool folder located at c:\windows\system32\spool opens. Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup. Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup. 9.Restart the computer. 10.Check th services status Start-Run- Type Services.msc and Click on Open You will see long list of services You need to make sure following 4 Services are set to Automatically start Remote Procedure Call RPC Remote Procedure Call RPC Locater LexBce Server Print Spooler 11.Reinstall the latest printer driver
just send me an update if the issue would be same.