My acer laptop is not getting a dial tone but the phone line is good. If the modem is bad, where is it located on the laptop?

You have two different devices here. A modem and a wireless network adapter. Two totally different devices. It sounds like the modem quit working but the wireless network adapter still functions. I'm assuming that the modem is built it. If you absolutely have to have it you could buy a PCMCIA modem if your laptop has a PCMCIA slot to plug it into. You could also have a corrupted modem driver.

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

DOWNLOAD NEW DRIVER FOE THE MODEM

Hello Mikenrgrsvll

This problem can be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to prevent the system from trying to detect a dial tone.
Disabling dial tone detection for modems:
Windows XP

1. Click Start
2. Select Control Panel
3. Click Switch to Classic View to change the control panel view
4. Click Phone and Modem Options
5. Select the Modem Tab
6. Select the installed modem (Example: Lucent Technologies Soft Modem AMR)
7. Click the Properties button
8. Select the Modem tab in the Properties window
9. Click Wait for dial tone before dialing to remove the check from the checkbox
10. Select the Advanced tab
11. Add X3 to the Extra initialization commands field in the Extra Settings box
12. Click OK twice
13. Select Switch to Category View to change back the control panel view
14. Close Control Panel

if this does not work trying re-installing modem drivers.

hope this helps, have a good day.

Disconnect the phone line from the modem and connect a normal phone to this phone line. Lift the handset and check it you have a dial tone and see if you can dial out.
If you don't get a dial tone then there is a fault with the phone line and it needs to be repaired before you can use your modem.

just go to the modem properties and you will see a option there called wait for dail tone if u see tick mark there please remove the tick mark your problem might get solved. if this doenst work then check up ur cable and the modem

you might need to contact a computer technician because if it has no dial tone means, your are not installing the modem correclty (if modem is good).

Error 680--- No dial tone
A) Test modem by dialling a number through HyperTerminal or phone dialler. This will test the Modem without using Dialup Networking.
B) Make sure you are using the correct and/or original cable. Some modems used specific wiring which is not compatible with standard modem cables.
C) Check that you phone line is working with a normal phone.
D) Make sure the phone line you are trying to dial on is not a non-standard line, this can cause problems also.
E) If all the above are OK then get a new modem or test in a different location.

680 - There is no dial tone.

All versions of Windows are affected by this error.
No dial tone: There are many possible causes of a No Dial Tone Error.
First, try testing the modem's ability to detect dial tone and to dial by using HyperTerminal with the direct to COM port connect method - see Using HyperTerminal. If you give your modem an AT&FX1 command, and then a dial command, dial-tone detection will be disabled; if you still do not get dial tone, the modem may not be installed correctly (especially if it is a PCI or soft-modem); or the cable from the modem to the phone-line jack may be bad or installed in the wrong connector on the modem - try another line cord, and make sure you are plugged in to the LINE - not phone - jack on the modem. Plug a regular phone into the phone jack on the modem and make sure it has dial tone. The modem may also be defective. Many new modems come with an electronic circuit instead of the traditional electro-mechanical relay used to take the modem off-hook. Some of these designs are proving less reliable; often, they will be 'stuck' in the off-hook position, so unplugging, the plugging in the phone cord may give dial-tone. If this is the case, the modem needs repair or replacement.
If the modem will blind dial (x1), but not detect dial-tone otherwise, the problem is likely to be in the proper selection of the Country in Windows->ControlPanel->Telephony or in improper installation of the modem or lack of support for your country in the driver you are using. Check to see if there are updated drivers for your modem.
If the modem dials properly with detection (x3) in HyperTerminal, but does not detect dial tone when using DUNs, the problem may be DUNs (check for upgrade or re-install) or the proper setup and modem selection for the DUNs connectoid.
For Embarq telephone service customers, this error can indicate that you have a message waiting in your voicemail. Embarq changes the dial-tone sound to a "fast" busy signal when a new message is present in your voicemail box. This "fast" busy signal can confuse the modem into thinking there is no-dial tone present on the line.

hmm..well..this maybe as simple as the phone number setting in your dial up application..do you have call waiting or voicemail on that line? You may need to set the phone dialer to compensate for that issue.