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Eileen Posted on Dec 16, 2017

My Lexmark X2500 is coming up with a 'unsupported cartridge' error message - it worked just yesterday, aligned and printed - any ideas

5 Related Answers

Anonymous

  • 1019 Answers
  • Posted on Feb 20, 2008

SOURCE: incompatible print cartridges?

Hi,
just click on them to say ok, and accept the unsupported cartridges ( if applicable ) do you get the choice.
certain printers, have an option in printer prefs, to change cartridges. check the cartridges are the same ( or compatable )
if the cartridges have a chip fitted, they need to be reset if recently filled.
hope this helps mike @ Compurepair.

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Anonymous

  • 1 Answer
  • Posted on Sep 13, 2008

SOURCE: align cartridges error

This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.

Anonymous

  • 1 Answer
  • Posted on Nov 16, 2008

SOURCE: printer will not align cartridges

are you sure you had the right cartriges? if you did try changing your colour cartrige

Jennifer Grant

  • 1 Answer
  • Posted on Dec 04, 2008

SOURCE: ink problems lexmark x2500 printer

lexmark ran out of ink replaced cartridge. still saying i am out of ink and wont print anything

sam88kid

  • 66 Answers
  • Posted on Dec 16, 2008

SOURCE: Lexmark T62 Error 32- Unsupported print cartridge

Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.

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1answer

Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!

If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
  4. Press the "OK" button on the control panel and the unsupported cartridge message should be gone. Press the "Select" button and a test alignment page will print.
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Replaced cartridge,get unsupported cartridge message,lexmark2500

I have a lexmark X2470 all-in one printer.I am getting the messarge reading"unsupported cartridge" It is a 3rd party refill.
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Hello! My Lexmark X2350 today said me: "Unsupported cartridge Install a correct print cartridge." Yesterday it printed very well... but today((( What I must do now? help me !

Follow the steps on how to correct the error from this Lexmark link:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:487:0:0&docid=ENUS24096

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Lexmark x2500 printer ink cartridge

OMG! The cartridges are so expensive. I've tried to refill the cartridge myself and it put up an error message too. The only thing i did was splurge and bought a new cartridge!! Sorry.
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I have replaced both my color and black cartrigages for my x2500 printer, restarted the computer, and it is still giving me an empty cartrigage message

is this a pc or mac?

for windows general make sure you folowed these steps:

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.
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Lexmark x2500 err msg: UNABLE TO CONNECT

google the error message. Lexmark website is useless and expensive ink cartridges.
If this fails..get an HP or Canon.
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Lexmark x2500 invalid cartridges

I am out of ink for my printer the numeber is 28 black 29 color
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Lexmark x2500

Try cleaning the copper plates and install back again if the same message pops up try single cartridge if the error exits with 2 cartridges ,replace the cartridge as lexmark cart has 1 year warranty..
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