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Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.
Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.
There could be something blocking the paper path. Try to shake the printer upside down. You'll be amazed of the things that falls off inside the printer. Also, make sure that there's no paper left inside the printer. Tiny pieces of paper will still lead to paper jams.
Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.
Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.
Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persists and you see no paper that is stuck in the printer it
Look inside where the paper was stuck. There is most likely a tiny piece of paper still stuck in there. Use a compressed air can to blow out the inside of the copier.
Most likely there is a small piece of ripped paper in the paper path, making the paper stop at one side. Use a flashlight and look for it.
Always make sure the whole paper comes out when it gets stuck.
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
NOTE: Please rate our help to keep this free service online.
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