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When the charger is plugged into the unit, look at the main menu screen. If the charger is working correctly, the green battery icon in the upper right-hand corner eill go out. If the charger is plugged in and there is a light lit on the charger but you see the green battery icon in the upper right-hand corner of the screen on the main menu, then the unit is on battery power and the battery is not getting power from the charger. Common problem with these units are loose rear USB ports. More information can be found here:
The recall is for an overheating battery issue which can potentially cause a fire. Your problem is totally unrelated and is most likely simply due to the rechargeable battery being exhausted.
Replacing the battery is supposed to be a Garmin service centre job, but they charge silly money for it. Do it yourself instead, click here for a free instructional video.
You may want to contact Garmin Customer Support for assistance.
North America - Consumer Products Monday - Thursday: 8 AM - 6 PM, Friday 8
AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020 Canada: 1-866-429-9296
Had the same problem with my Garmin Nuvi 260w. It just needed to be reset. Lift up the sticker strip on the bottom of the unit and press the reset tab. Worked like a charm for me. HTH!
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