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Anonymous Posted on May 29, 2014

202.01 paper jam,check rear door - Lexmark E450dn Laser Printer

5 Related Answers

Anonymous

  • 14 Answers
  • Posted on Jul 28, 2008

SOURCE: t644 202.03 paperjam

ah, that's easy. you probably have a loose spring in one of the 2 paper jam sensors located in the fuser, or a shred of paper stuck in one of them. take the rear door off, then remove the 2 screws on the rear output cover. 2 tabs hold the top of the rear output assembly to the printer itself. once that is off, you'll be looking at the fuser. there is a jam sensor to the left and one to the right. make sure both flags point up, and that nothing is stuck in the flag itself. one of those 2 sensors is the cause of your 202.03 error. best of luck.

chris

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Anonymous

  • 5 Answers
  • Posted on Sep 11, 2008

SOURCE: T642 Paper Jam and Check paper stock jamming.

You need to change the paper type when using card stock, plain etc.
As for the paper jams; you need to check the exit sensor at the exit door, also if you have a duplex, 2-3 drawer you also need to check for jams.

Anonymous

  • 2 Answers
  • Posted on Jun 17, 2009

SOURCE: paper jam

Probably one of the sensors on the fuser is not working correctly. There are two sensors on the back of the fuser that move when the paper exits the fuser. Remove the back of the printer when the printer says there is a jam and move the sensors to see if the error goes away. If so you may have to replace the fuser unless you can just replace the defective sensor.

Roger

Renierf

  • 97 Answers
  • Posted on Aug 13, 2009

SOURCE: Lexmark T642 display says paper jam check rear

The sensor in the fuser unit is jammed/broken. The fuser will need to be repaired or replaced.

Testimonial: "Thanks for that-I thought I was going mad. I'm not sure about getting it repaired as it may be cheaper to buy a new one."

Anonymous

  • 15 Answers
  • Posted on Sep 02, 2009

SOURCE: Lexmark Optra S 1625 202-paper jam open rear door

well with my experience with my opinion crappy lexmark printers there is a senser on the fuser behind the cover it could be jammed down saying there is paper in the fuser when there isnt try lifting it and then flicking it down a few times to work it loose so it springs back all the time and then re-assemble the printer and try it now. hope that works for you had the same problem at work with another model and that is what was wrong with it. good luck

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3helpful
2answers

Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.

Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.
0helpful
1answer

Light flashes next to "check printer cartridge"

For an illustrated version of the text below go to: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00095617&cc=us&lc=en&dlc=en&product=306895&tmp_track_link=ot_search
Check Paper Light Blinking
Figure 1: Check Paper light blinking At the start or in the middle of a print job, the Check Paper light begins to blink. The unit will not print. If the unit is connected to a computer and the HP software has been installed, one of the following messages is displayed:
  • There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume, or Okay button on the hp psc.
  • The unit is out of paper. Load more paper and press the Enter, Resume, or OK button on the hp psc.
If both the Check Paper and the Check Print Cartridge lights are blinking simultaneously, or if the computer message is The print cartridge carriage is stalled , click here for troubleshooting information . Step 1: If the unit is out of paper, load more paper
  1. Move the paper guide out, load the paper, then adjust the paper guide. Make sure the paper is flat in the tray. Figure 2: Load paper
  2. Press the On/Resume button. Figure 3: On/Resume button
If the unit is loaded with paper and the light is still blinking, go on to the next step. Step 2: Remove jammed paper from the rear of the unit
  1. Unplug the product.
  2. Press the tab on the left side of the rear access door and remove it. Figure 4: Unlatching the rear access door by pressing the tab on the left
  3. Remove all the jammed paper and foreign material. Pull the paper slowly and gently to avoid tearing it or damaging the print mechanism. Avoid touching the internal components.
  4. Replace the rear access door. Put the pins on the right end of the door into the holes on the right side of the rear access area. Then snap the door shut. Figure 5: Door pins in product holes
Step 3: Check the front of the unit for jammed paper
  1. Open the cartridge access door in the front of the unit. Figure 6: Open the cartridge access door
  2. Pull out any jammed paper or other foreign material you were not able to remove from the rear. Pull the paper slowly and carefully to avoid tearing it or damaging the print mechanism.
  3. Close the cartridge access door and plug the product back in.
How to avoid paper jams
  • Only insert paper into the paper tray until it meets resistance - do not push it farther in.
  • Make sure the paper is flat in the paper tray and the guide is adjusted to the width of the paper.
  • Do not add paper while the unit is printing.
  • Remove printed pages frequently.
  • Do not use paper that is too thin, too slick, or that stretches.
  • Do not use torn or creased paper. Paper that has been printed previously may cause jams.
  • Make sure the rear access door is securely fastened.
  • If you follow all these guidelines and still have frequent paper jams, you may need to clean the paper rollers.
Cleaning paper rollers
  1. Turn off the unit, then unplug the power cord.
  2. Remove the rear access door. See the picture above.
  3. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 7: Paper rollers
  4. Allow the rollers to dry completely, then replace the rear access door. Put the pins on the right end of the door into the holes on the right side of the rear access area, then snap the door shut.
  5. Plug the unit back in and turn it on.

Please vote if this is helpful. :)
1helpful
1answer

My psc 1100 series paper jam. How i can fix

Hi


You need to switch off and unplug the printer. Now open the rear access door by pressing in on the left side of the access door and then pulling it toward you. Now check for any paper jams. From the rear access door opening, gently pull any jammed paper out.

Note-- All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems.


9dbcea6.jpg
Reattach the rear access door by inserting the two pins on the right of the door into the holes for them, and then pressing in gently but firmly on the left side.



Daniel Scott
0helpful
1answer

Printer says to clear paper jam and press OK there is no paper jam

If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not
in the rear rollers, check the top door.

To clear a paper jam from the rear door
1. Turn off the HP All-in-One.
2. Press in the tab on the rear door to release the door. Remove the door by pulling it
away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.

Page 148 of manual here will show you more info as well as photos on hoto.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!
0helpful
1answer

Paperjam

1. Clear the paper jam
a. turn the printer off and unplug the power cord from wall outlet
b. check if there are paper jammed in the input and output tray
c. check if there are paper jammed in the rear door
c1. open the rear access door by pressing the handle to the right and then pull out the door
d. check if there are any paper jammed in the document feeder (if you have any document feeder)
2. Clean the rollers of the printer using a lint free cloth that is moist with water
3. Close the rear access door and then turn the printer on
4. Try to print again
0helpful
1answer

Could you please tell me how to release paper jammed in a hp photosmart c3175 ALL IN ONE printer scanner copier,if I pull the paper it just tears away. Thank You . RAY WINCH. EMAIL...

Clearing a paper jam from the rear door Follow the steps below to clear a paper jam through the rear door.
  1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the unit. Figure 1: Removing the rear door c00652942.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.
  3. Replace the rear door. Gently push the door forward until it snaps into place.
  4. Press Cancel to continue the current job.
Clearing a paper jam from the front door
  1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door c00652943.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the unit, more paper jams are likely to occur.
  3. Close the print cartridge door. Figure 3: Closing the print cartridge door c00652944.gif
  4. Press Start Copy Black or Start Copy Color to continue the current job.
0helpful
1answer

HP ALL IN ONE PRINTER

Follow these steps to clear paper jam

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.
1helpful
1answer

Clearing paper jam

Solution Use the following instructions to clear a paper jam from the HP All-in-One.
  1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
  3. Replace the rear clean-out door and gently push it forward until it snaps into place.
  4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
  5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties
5helpful
2answers

My paper keeps jamming

Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:
  1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
  2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
    • If under warranty, contact HP to obtain a replacement part.
    • Click How to buy on this page to order replacement parts.
  3. From the rear access door opening, gently pull the jammed paper free.
  4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
  5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
  6. Reconnect the power cord to the unit and turn the unit on.
2helpful
3answers

Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.

Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.
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