I plug in headphones, but sound still comes out of TV speakers

Hi Louis,
The audio circuitry is located in the main board. Try unplugging the TV for a while and try again if the audio comes back.
I would suggest to check all your settings in the audio section first and if everything seems OK then the main board should be replaced.

No when you plug in the headphone the tv auto mutes

Without opening set, easiest thing you can do is hook up a small receiver to the audio outputs of tv and then plug your headphones into the headphone output of receiver. And when not using the headphones you can always hook up some external speakers to the receiver - they will always sound better that the speakers that come with the tv.

Normally , you would expect the TV sound to stop when headphones are plugged in. Obviously not in this case. If you have a set of headphones, try them and see if the TV still has speakers on. If it does, then there may be a setting on the setup of the TV to get headphones to work. If the TV speakers stop, then I would think that the Logitech are not compatible with the TV. The only other thing would be is to get into the TV and disconnect the TV,s own speakers. If the wires are soldered on and not terminal connected, carefully cut 1 of the wires off near the speaker. If 1 wire is cut, the speaker wont work. Make sure both the TV and the additional speakers (If they have their own power supply) you are using are unplugged from the power before you go doing this...!

From the initial details of your problem it is unclear what equipment you have connected and what you are trying to listen to with your headphones.

Please describe exactly what piece of equipment your headphones are plugged in to. If it is a TV or a stereo system, please provide the model number for it.

If you are using wireless headphones plugged directly into your TV, please provide the model number of the headphone and for the TV and whether you are plugged into the EARPHONE jack, or the LEFT and RIGHT AUDIO OUT jacks.

If you are trying to listen to your TV audio through a home stereo amplifier, then please describe what type of cables you are using to connect the TV or set top box to the stereo (HDMI, RCA stereo, etc).

When you say that you 'CLICK TV TO STOP SOUND', do you mean that you are pushing the MUTE button on your TV's remote control?

Normally, pushing the TV's MUTE button will turn off the sound for both the TV's speakers and for the headphone output.

It is usually possible to shut off just the TV's speakers and leave the headphone volume active but in most cases this must be done through the TV's AUDIO OPTIONS MENU. For most TV's there is usually an option there to TURN TV SPEAKERS OFF.

Please comment back here to this page and provide as many additional details about your current setup and how you normally use your heaphones and I will respond as soon as I see it with any additional assistance necessary.

Thank you and take care.

Joe.

Without knowing the specifics on this adapter - I can provide only provide some clues as to how this works.

Basically, the A/V jacks on a TV has a "fixed" audio output level - this means that the sound levels on the A/V jacks is NOT controlled by the volume control of the TV itself. You should be able to set the TV volume to minimum and then use the adapter's volume control to make the earphone / headphone sound louder and softer. Your TV however, may have a setting in the menu that can change the audio from "fixed" to "variable". If set to "variable", when turning the volume down for the TV's built in speakers will also turn the volume down on the A/V jacks as well. You do not want this to work like that as the sound in the headphones and the TV speakers will be same - instead of the TV speakers being off and the headphones on.

I hope this helps and good luck! Please rate my reply. Thanks!

If this is a "new to you" TV, keep reading. If it is a brand new TV, I'd be on the phone to the store to have a replacement ready for delivery / pick up. You do not want to be repairing a TV that is 2 days old.

The first thing to do is determine if the distortion is coming from the speaker or if it is on the signal going into the speaker. Do both speakers sound distorted or only one?

You didn't include the model number of your TV, so I can't speak to specifics. Look for a terminal on the rear of the set identified as "speaker" or "external speaker". If provided, there will be one set of terminals marked for the left and one for the right external speaker.

Connect a speaker directly to the terminals marked for either the left or right speaker (connect to the one that sounds distorted if only one of the built in speakers works correctly - other wise pick either speaker terminal pair.). Speakers that have RCA plugs on them, have built in amplifiers, require batteries or or to be plugged in to an outlet should not be connected here.

Alternatively, you could connect a pair of stereo headphones or earplugs if your TV offers a jack for them. It would have a headphone icon or say "phones" above the jack if one is provided.

Once connected, turn the TV on, lower the volume and set the TV to enable the external speakers / disable the internal speakers. This may be done via menu item selection or a small switch near the speaker terminals. Slowly increase the volume to listen to the quality or clarity of the sound coming from the speakers you connected. If they sound distorted, the problem lies with the audio amplifier in the TV. If they sound OK, then there is a problem with the speakers in the TV.

If you can't return the TV, you may have to see about using the left and right audio line out or HDMI jacks to send the audio to an external amplifier and speakers to hear the program.

I hope this was helpful and good luck! Please rate my reply. Thank you.

It sounds as if you are plugging the base into a standard headphone jack located on the Television set.

RCA Headphone jacks (incl mini) automatically stop the sound output to the main speakers on almost every set I have seen.. or home stereo.. etc etc

In other words you can take a standard RCA jack.. with nothing connected to it.. plug it in while the music or sound is coming out the main speaker.. and it will cut off the output to those speakers..

If you set has audio outputs on the back.. preferably Fixed Audio Out .. you will need to connect your base unit to those.. turn your set volume to 0 and adjust the headset volume using the control on the right ear-cup.

If you have variable audio out.. you will need to go into your TV sets setup menu.. turn off the speaker.. and turn up the set until you achieve a signal and decent volume through the headset.

If you are missing these connections.. your current “work around” is your only solution.

Best of luck

I really don't know, because some of the newer gadgets come with fixed volume control due to law suits, ect. Try to see if you can bring you TV menu up and see what the sound setting is.