My scanner always scans with blurry lines across scanned images from it
Hi,
I believe that you are trying to scan via HP solution center.
Did u tried scanning from Scanners and Cameras in control panel, and did u notice any lines?
If u get the same lines, we have to remove the USB Composite device and imaging device drivers.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Check for Imaging Devices, click on + sign, then u will see "hp photosmart c3100" right click on it and click Uninstall. Then, Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HO DESKJET F300)
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.
7.Try scanning.Please let me know after following the steps!
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