Scanner is not working

Re-install the Scanner software.

Tallon41

him try to Uninstall and reinstall the mp navigator program . remember to restart your pc after instalation

In this case Try to Do a Wia scan i will tell u how..........
Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................

Good Luck..................

Hi There

Click on the link below to download the drivers required

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp520#DriversAndSoftware

Have a good day

Andre

You can download the drivers from Canon's website (http://www.usa.canon.com/cusa/support) and select the right category and model for your printer. if you have a problem with the MP navigator, uninstall everything for the Canon MP , turn off the printer, UNPLUG the cable that connects the printer to your computer. Now re-install both the software and the drivers. Once that is completed, turn the machine back on and plug in the cord that connects the printer to your computer (this is when it automatically downloads the driver needed for the software to work- MP navigator- and the scanner).
Hope you will find this helpful.

You can download the software and drivers for your printer from Canon website. As you can see the latest version of MP Navigator is 2.22.

To download any of the software or drivers, click on them, scrool down to the bottom of the page and tick "I have read and understood the information above, and wish to download the designated software.", then the Download button will show up.

Did you align the scanner head? If yes, you should check if the printer has drivers for Windows server 2008

1. Go into device manager and find the scanner
2. Right click and choose update driver.
3. Select the driver manually from list and update.

Hopefully this helps.

Had this same problem and just fixed it. You need to actually change the button settings in Navigator. Open MP navigator and choose One-Click, then click Button Settings. You can choose a new save destination from here. Even though you are using the software instead of the button on the device, it works.

download MP Navigator from canon's website:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=11010