As per the manual it is "In the event of a pick-up error, the document
was fed to the front registration sensors." Clean all the Sensors and try. Use isoproyl alcohol only.
S. Mohan, India
SOURCE: Scanner command invalid in current state
I have not used CapturePerfect 3.0. Hope the scanner is just fine. Try count only mode to check if it is okay.
Uninstall Captureperfect. Run chkdsk/scandisk to check if OS is ok. Reinstall Captureperfect again and it should work.
S. Mohan
SOURCE: Canon DR-9080C paper tray lift broken
Michael,
U can buy 9080C service manual at tradebit.com
9080C has no belt for lifting the tray. It has arm and a few gears. Ensure that the plastic gears are not deformed. Good Luck. Which version of Capture perfect do you use?
S. Mohan
SOURCE: Canon DR-2050C Scanner gets verticle line down image
I have the same issue with mine and there are 2 image sensors on this scanner. 1 in the back that you will see when you open the front that has a meteal shield covering the top half, and one in the fold out front that faces the inside. These are the "glass" sections everyone is refering to. Problem is, they are plexiglass, not glass and mine has a tiny scratch in the lens that is causing the line. This could be your problem. find the lens and use a LED flashlight to inspect your lens for scratches. If its scratched like mine, the entire module has to be replaced to fix it. The canon part number is MH7-7038 and they range from $125-$160 if you replace it yourself. The one in the front is easy to do, but the back one is a little tricky. Hope this helps. E. Alexander, Field Tech, Cummins-Allison
SOURCE: Paper tray at front of scanner will not lift.
Disconnect the scanner from the Comp, Try 'page counting'. If the papers go through, then you know feed mechanism is okay. if the tray is not lifting, then you have a problem. Use Qumatool software and check if the tray is lifting. If the scanner tray if lifting then the motor is okay, if not, the lifting motor may need a check.If the motor is okay, but tray not lifting means the sensor in the paper tray is faulty. Check this out.
S. Mohan, Chennai, India
SOURCE: Hello, I am getting the following
Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer, reinstall drivers and scanning software. Pls run scandisk on the Computer and ensure the OS is okay.
S. Mohan
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