Dell 968 All-In-One Printer Logo
JOWRAH SAEED Posted on Apr 10, 2013
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WHAT SHOULD I DO ABOUT THE INK ERROR BECAUSE THE INK IS PLACED BUT STILL SAYS CONSULT USER GUIDE

THE CARTERIDGE IS PLACED IT SAYS CARTERIDGE IS MISSING .

1 Answer

Cindy Wells

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  • Dell Master 6,688 Answers
  • Posted on Apr 10, 2013
Cindy  Wells
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Unfortunately, if the correct Dell cartridges are in place and fully seated, the cartridge missing message indicates that the sensor in the printer isn't correctly recognizing the cartridges. If you have used non-Dell cartridges or refilled cartridges, try new Dell cartridges and check for signs of ink leaking in the system. Some printers have a removable print head that can be cleaned or replaced. I'm not sure about this printer.

If the printer is under warranty, contact Dell.

I hope this helps.

Cindy Wells

5 Related Answers

Anonymous

  • 263 Answers
  • Posted on Aug 02, 2009

SOURCE: Dell 962 printer gave error code 2200 consult user

Answer is at the bottom of the thread.Good luck
http://en.community.dell.com/forums/p/19244466/19379572.aspx

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pineworks

Clive

  • 4362 Answers
  • Posted on Apr 25, 2010

SOURCE: Error 1203 for Dell Printer AIO 926

Ok Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

pineworks

Clive

  • 4362 Answers
  • Posted on Apr 25, 2010

SOURCE: Finding error messages

Yes ok try and try.
Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

pineworks

Clive

  • 4362 Answers
  • Posted on Apr 28, 2010

SOURCE: Cartridge Error, Error 50C

Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Anonymous

  • 154 Answers
  • Posted on Jun 20, 2010

SOURCE: I have a dell all in one printer 962. It suddenly

Dell All-in-One Printer Cartridge Error 1203.
There is a short in the cartridge you have. You need to cover a copper contact on the color cartridge the error clears and the cartridge works. Looking from the contact side for the color cartridge 2nd row contact 2 from the left. Use a SMALL square piece of Scotch tape to cover that contact. If you need more help let me know thanks

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