It pulls all the pages through but only scans the first or second page. Then the software locks up. We've reinstalled the software but it doesn't help. We are using Windows XP Home and are completely up-to-date with Microsoft.
Thanks
Check your Scan settings. Are you scanning in Color and at what resolution. If the resolution is high, then file size will be big and with Win 98, I presume your system is old and hence slow. It wil take time to write the data on to the Hard disk. Check if your Hard disk has enough and contiguous space. If in B&W mode, try TIFF compressed instead of BMP. If nothing works, you may have to uninstall and reinstall the driver software. Run Scandisk and reinstall after this is done. S. Mohan, Chennai, India
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