Panasonic KV - Recent Questions, Troubleshooting & Support

That's indicates a double feed error from the ultra sonic sensor. The system has a transmitter on the top and a receiver on the bottom. When paper passes between them it can tell how many surfaces are present. If more than 2 (upper and lower surfaces) it will alert that a double feed has been detected. They are located just behind the brake roller on the bottom and behind the feed roller on the upper side. The look like a round white ceramic disc about 3/8 " in size and are mounted at an angle to the document path. Use air or a brush to make sure nothing like a hole punch or scrap of paper is blocking them. There are adjustments for them but you need the diagnostic utility software to so it.

email me at [email protected] and i will send it to you.

F62 error is a problem with the lamp gain on the rear page camera .
Usually removing the camera & cleaning the optics will sort it out .
The scanner will need a good service & shading adjustment as well .
Only attempt this work if you are familiar with CCD Devices & care, as damage through mistakes can be very expensive .

AP Support Solutions

Have you gone to Panasonics support site and researched tis code.

clean it with wet cloth

If you still have the CD that came with your scanner, put it in and you should be able to install the Panasonic Scanner User Utility. The utility has the buttons to allow you to clear the counter(s). If you no longer have the CD, then this link may help: http://panasonic.co.jp/pcc/products/en/scanner/downl_e.htm#USERUTY

You can download the User Utility from this page: http://panasonic.co.jp/pcc/products/en/scanner/downl_e.htm#USERUTY
The utility will let you reset the Clean Roller counter.