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press and hold the green button for 5 seconds to generate an internal test print... does it print? If it does its a driver issue... if it dosent check your toner ctg remove and reinstall
try Printer Test page The Printer Test page contains information about printer driver and port settings. The page also contains information about the printer name and model, computer name, and so on. You can print the Printer Test page from the printer driver. is it on the network? login to the printer using http://<ipaddress of printer> other option is to contact hp support online.
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not.
Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista.
Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions.
Kent
in my printer the resistor R348 on the motherboard printer was broken. The value that must have is 10 ohms. I have changed and the printer has resumed work.
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