Error/ Head Lift Error

Unplug the printer and wait 20 minutes and then re-plug.

In Inkjet printers there is no separate print head as in dot matrix printers. They have, instead, tiny nozzles at the bottom of the ink cartridges. When and if they are choked, as can happen when they are kept unused for some time, then the printing will have missing portions. You can try to clean the nozzles using the printer software provided by HP. If this does not work then you will have to replace the cartridges. Even after this the problem is persisting then you will have to replace the data card - an electronic circuit board - inside the printer. You may also try to to uninstall reboot and reinstall the UB and printer drivers first, to rule out any problem from the software side.

Normally you can follow these given steps..It can be different for different model.....

Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place.

The print carriage will move to the center of the unit. After the print carriage stops, release the gray print carriage latch and lift upward to access the printheads.

Remove the old printhead by lifting the printhead handle and pulling upward.

Being careful to touch only the black plastic remove the new printhead from the packaging and gently remove the plastic tape.

Using the printhead handle, push the new printhead firmly down into the appropriate slot; matching the color on the top of the printhead to the color on the printhead carriage.

Move the print carriage latch down, and make sure the loops catch the hooks. Snap the latch into place, and close the print carriage access door.

After the message to align the printheads appears in the front panel display, press Enter . A page prints to confirm alignment.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

first select the ink menu on front pannelthen enter select the print head replacement then enter carrige moves towards left then stop & message appears open the door then open the door & remove the head lock & remove the printheads during this process no power off

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Make sure the contacts on the carriage assy. where the printhead sits are clean also. If your printer is still under warranty it will be repaired free of charge, if not, it sounds like you may need a new printhead. The part number for the printhead is printed on one side, it's always a qy6- number followed by 2 sets of 3 numbers each.

You have a failed resivor heater in your print-head, your print-head will need to be replaced, unfortunately more expensive (800$) then buying a new Xerox Phaser 8550dn from Tiger Direct. ($750 ish)

pull the ink cartage back out to see if a clear film is not on the cartage??? Check the area by cleaning the ink cartage with rubbing alchole, and also the area that the ink cartage goes into. Use a cotton ball the clean these area with.

Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead 1 - Handle 2 - Tower

1. Make sure the unit is plugged in and the power is turned on.
2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
3. Wait two or three seconds, then unplug the power cord.
4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch
5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead

Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.

1. Close the printhead chute.
2. Close the access door.
3. Plug the power cord back in.
4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
6. Wait two or three seconds, then unplug the power cord.
7. Open the printhead latch.

Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads

1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.

Figure 4: Seat the printhead Step 4 - Close and check the printer

1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks
2. Snap the latch into place.
3. Plug in the power cord.
4. Close the print carriage access door.
5. Turn on the power.
6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.

Please try the following to resolved the issue:

Run a series of head cleaning
1. Make sure the printer is turned on but not printing. Make sure there are no error lights or messages appearing in the LCD.
NOTE: You cannot clean the print head if the any of the cartridges are expended. Replace the appropriate ink cartridge before proceeding.
2. Load letter size paper.
3. Click on START, CONTROL PANEL, PRINTER & FAXES then right click on CX3200 printer Icon then select printing preferences
4. Click on the UTILITY or MAINTENANCE tab, then click on HEAD CLEANING.
5. Follow the instructions on the screen to clean the printhead. Cleaning takes about 30 seconds, during which time the printer makes some noise and the power light flashes. Never turn off the printer while the power light is flashing, unless the printer has not moved or made noise for more than 5 minutes.
6. When the power light stops flashing click PRINT NOZZLE CHECK PATTERN and then click NEXT.
7. If the nozzle check pattern has no gaps in its lines, click FINISH. If the pattern has any gaps, click CLEAN to clean the printhead again.
8. If the situation continues after three cleaning cycles and nozzle checks, replace one of the affected ink cartridge(s).
9. Once the cartridge(s) has been replaced, please follow steps one through seven up to three times.
If the nozzle check still has gaps after you have run at least 3 consecutive cleaning cycles and replaced the affected ink cartridge(s) with genuine Epson inks, your printer will require service.