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Katy Washburne Posted on Aug 22, 2017

Error message when reinstalling updated driver to new computer

I tried installing updated drivers to my MFC 7420 on my new Dell computer with Windows 7 64 bit operating system, but each time I attempt, it tells me I don't have enough free space on my computer. I have almost 1TB of free space left on this computer. I spoke with Brother and went through numberous attempts to uninstall and reinstall, but still get the message. Any advice?

  • Katy Washburne Jun 24, 2012

    I solved my own problem. Basic problem was that I bought a new computer and was unable to get my old printer to work with it. The new computer was a Dell Intel Core i5 all- in- one with Windows 7 64 bit operating system. I wanted to connect this new computer to my old Brother MFC 7420 printer so I used the Brother installation disc that I originally got with my printer. I immediately realized that Widows 7 was not supported by this disc,as this is an older printer, so I connected to Brother's Solution Center and tried to download their updated driver. I carefully followed their directions, including using the uninstall tool to remove old drives and then attempted to install the new driver, but was told repeatedly that I did not have enough free space on my hard drive, which was insane because this computer has almost 1 TB of free space on the hard drive and the Brother driver was something like 44MB. I called Brother and repeatedly went through each of the uninstall and install steps, including powering the machines on and off and on and off. Finally I resorted to the one thing that seems to cure most of these problems, but I almost always forget to do until I'm desperate, is to restore the computer to a point before I started messing with it. It worked. Not only did it work on the new computer, but I was also able to get it to work with the other new computer in our network.

  • Katy Washburne Jun 24, 2012

    One detail to add to the fix i wrote about earlier is that when I restored the computer to before the time I started messing with it, I was then able to successfully reboot the computer and re-install the updated driver from Brother's website. I think the problem began when I tried to load the original brother disc to my new computer. The uninstall tool provided by Brother's website, likely did not uninstall the bad outdated disc I tried to load. When I stored the computer, it reverted back to the time before I tried to install the outdated disc.

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2 Related Answers

Anonymous

  • 8637 Answers
  • Posted on Jan 10, 2009

SOURCE: install cd in my new computer

You can get the Vista Drivers for your Printer at http://www.brother-usa.com/downloads/Default.aspx?ProductGroupID=5&ProductID=MFC5460CN
You need the Vista drivers and then it should work properly.
Hope this helps. Bud

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Anonymous

  • 320 Answers
  • Posted on Jan 14, 2009

SOURCE: Can't print, fax or scan

u can download the cd from brother .com

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Related Questions:

2helpful
1answer

I have brother MFC-7420 printer which was working fine on my mac pc, now all of a sudden it has stopped printing or scanning and says printer offline

Try a new data cable. Make sure there are no error messages on the printer itself and that it is on.

If you are using a USB hub or print server, try a direct connection. Check that a known working device works in the ports. Try uninstalling the driver and reinstalling it. The drivers are available here: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc7420_all . Select your OS, then language and click Search.

Check the device status and the USB status. (I know how to do this in Windows but forget the Mac specifics.)

I hope this helps.

Cindy Wells
(we recently had a Windows computer that suddenly wouldn't correctly identify any device on the USB ports. On that laptop, we had to pull the battery and disconnect the charger to clear the USB error.)
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Need to download installation software for Brother MFC-7420 printer.

You can download the printer driver from the Brother WEB site.
Make sure you download the driver for your model printer and the Windows version that is installed on your computer.
Use this link to the Brother WEB site :-
www.brother.com/html/download/index.htm
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Printer Sharing Error

Using a driver for XP? If not download and install
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MFC 7420 ... I can't get the printer to print a test page after setting up a a new printer driver on a Windows XP edition with service Pack 3 in my Dell Dell Dimension E521

press the reports button and scroll down to the bottom where it says help page. print this page , it has all the help problems and what buttons to push. let me know, am brother tech
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Printer Drive Problem

Please uninstall all drivers and software related to printer. Detach printer from computer connection.

Install drivers and software without the printer connected.

Restart computer and connect printer.

Thanks and Good Luck! =)
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Install cd in my new computer

You can get the Vista Drivers for your Printer at http://www.brother-usa.com/downloads/Default.aspx?ProductGroupID=5&ProductID=MFC5460CN
You need the Vista drivers and then it should work properly.
Hope this helps. Bud
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I just got a new Dell Windows Vista Laptop. I currently have a Brother 7420 printer, fax, scanner, copier combo. I can't get the scanner to work. Please HELP... Thanks, Pam

I presume the print and fax parts work. Can you make a copy? Have you checked the driver software? The CD that came with the equipment usually installs the scanner software as well. try reinstalling the software and see if it works.
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I have the Brother MFC-7820, I just purchase a laptop with a Windows Vista. I am unable to use the printer. What do I do?

23/Feb/ 07: Updated the Brother original driver(Full Driver & Software Package) for the following products to fix a driver installation problem: FAX-2820, FAX-2920, DCP-7020, DCP-8060, DCP-8065DN, MFC-7220, MFC-7225N, MFC-7420 ,MFC-7820N, MFC-8460N, MFC-8660DN, MFC-8860DN, MFC-8870DW, MFC-9420C 

And here is the link of the updated full driver and software package. After you download this, you should be able to run the MFC 7820 with your new laptop=)
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