My freeser is working other side is not cooling the top vent getting air but not underneath

Check that foods in freezer are not blocking the vent which allows cold air to refrigerator. Newer refrigerators have only one cooling unit in the freezer. Cold air must be free to enter the refrigerator section.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

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Hello,

All of the cooling in refrigerators is normally done in the freezer compartment. A fan circulates cold air from the freezer into the refrigerator compartment to cool it. Most likely this fan has quit working.
Also note that,

If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. mostly, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since the unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
ALL cooling for 99% of refrigerators made in last 25 years takes place in the freezer, with the fridge being an empty box, except for an air intake vent, and an air exhaust vent which leads directly back into the freezer. When a refrigerator unit seems to still be cold in the freezer, but not cold enough or not cold at all in the FFC, its ALWAYS going to be caused by lack of air flow. But as you can see, there are a few things that can cause that lack of air flow.Hope this helpout , Good luck

Check in the frig side upper left at the top. The frig has to be running. There are air vents that bring the air to the frig side. If you dont feel any air this is what could be the problems with that:
Freezer fan not running
vent is closed
vent is iced up
evaporator is iced up
try to determine which one of these it is or not...
let me know and we will go from there
hope this helps

Check the coils underneath the fridge. Check the coils in back if accessible. Clean the coils if covered in excessive dust it may help. Make sure the vent on fridge side isn't blocked or plugged.

first check to see if the controls have been changed,
one of the dials control overall cooling (freeser) and the other controls a damper that allows cold air from the freeser to travel to the refrigerator.
the other solution could be that there is something in the freeser, food or ice blocking the vent.
one other possibility is that the damper is stuck or frozen still.
if your freezer is ok, it is not a serious problem

many times when a unit has a defrost problem the coils freeze up and do not allow the fresh food side to cool properly...check for a build up of ice on the inside back wall of the freezer compartment. if there is a build up of ice, you have a defrost problem. Also, check to make sure the evaporator fan in the freezer is blowing the air into the fresh food side.

Sounds like a defrost problem if the evaporator is frozen over. If it's just Ice blocking air transfer on a top freezer model, then it's a blocked defrost drain.

SINCE THE FRESH FOOD SECTION GETS ITS COOLING BY AIR CIRCULATION FROM THE FREEZER, THERE MUST BE A RESTRICTION IN AIR FLOW SOMEWHERE. CHECK THE FREEZER EVAPORATOR AND FAN TO BE SURE THAT THE FAN IS RUNNING, AND THE EVAPORATOR IS NOT RESTRICTED WITH FROST. CHECK THE DAMPER OPENINGS FROM THE FREEZER SIDE TO BE SURE THEY AREN'T ICED OVER. IF IT IS AN ELECTRONIC CONTROL, CHECK THE THERMISTOR CIRCUIT FOR PROPER RESISTANCE. TECH SHEET INSTALLED BEHIND THE TOE PLATE SHOULD GIVE THAT INFORMATION.

the freezer does all the cooling for both sides a few shelves down in the fridge on the left hand side there is an air intake make sure nothing is blocking it also listen for the freezer fan to run if its not look at the coils in the bottom of the freezer to see if they are heavly frosted in the fridge side at the top left side should be some vents hold your hand there to see if air is blowing through if not reply to me well go from there