20 Most Recent KitchenAid Superba KSRS27CN Side by Side Refrigerator Questions & Answers

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2answers

How can I defrost my Kitchenaid Superba Freezer without unplugging the entire unit?

the air from the freezer is what cools the fridge so no way to separate the cooling process for defrost
4/24/2017 5:00:59 PM • KitchenAid... • Answered on Apr 24, 2017
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1answer

My freezer works fine it's my refiidgator doesn't

Check that foods in freezer are not blocking the vent which allows cold air to refrigerator. Newer refrigerators have only one cooling unit in the freezer. Cold air must be free to enter the refrigerator section.
8/11/2014 4:44:40 PM • KitchenAid... • Answered on Aug 11, 2014
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3answers

The refridgerator door won't seal propertly. We

It could be a bad seal or the door could be sprung without seeing it it is hard to tell. Check the hinges make sure door is properly attached. If it appears to be sprung try pulling on the top of door and pushing on bottom to spring it back into place.... Just not too hard.
8/11/2014 4:41:59 PM • KitchenAid... • Answered on Aug 11, 2014
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1answer

All the lights and water and ice features have stopped working

Could be the wiring in the door hinge, make sure the harness is plugged in tightly. If it is then I would check the door switch. The door switch is faulty the features on the door will not operate.
2/14/2014 10:56:04 AM • KitchenAid... • Answered on Feb 14, 2014
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1answer

How to release wheels to move

Is it possible for you to make a photo from the wheels, or can you add a link to the producer of your refrigerator, I think you must get there detailed informations
9/30/2012 3:47:27 PM • KitchenAid... • Answered on Sep 30, 2012
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1answer

Where is the water filter

lower valance/grill panel behind round knob shaped cover.filter Part Number: PS879461
6/8/2012 1:32:44 AM • KitchenAid... • Answered on Jun 08, 2012
0answers
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1answer

The doors of my KitchenAid Superba side-by-side

Go to www.applianceart.com and get a refrigerator cover.They have magnetic and vinyl options. I believe the vinyl option will work best for you because it will protect the surface and cover the existing rust.These guys have lots of options available from solid colors to designs from artists and even stainless steel.Hope this helps.
11/2/2011 2:34:18 PM • KitchenAid... • Answered on Nov 02, 2011
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1answer

Refrigerator will not stay cold enough to avoid

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

5/3/2011 12:48:13 AM • KitchenAid... • Answered on May 03, 2011
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1answer

Ice dispenser flap will not close tight and the

Sometimes the door hinge tabs can break and will cause the door to stay open. The door assembly will need to be replaced. Here is a link to the part.
1/18/2011 6:04:10 PM • KitchenAid... • Answered on Jan 18, 2011
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1answer

I know this seems like a minor problem, but the

Hello,

Welcome to FixYa.

The fact of the matter of the doors being at different heights is typically an indication the unit isn't level and can be simply corrected by way of screwing the legs/wheels up or down.

If you remove the grill below the doors you should see the wheels and the adjustment screws/bolts. #2 is the wheel, # 3 & 5 are the adjustment screws to raise or lower the unit.

i.e.

macmarkus_237.jpg

They are typically a 5/16" or 3/8" hex head/slotted combination. Try adjusting one or the other with small adjustments until you notice the two doors starting to level to each other.

Let me know how you manage and I'll try to help you in any manner i can going forward. Good luck.

Thank you for choosing FixYa today.

Regards,

Macmarkus :)
1/10/2011 3:09:13 AM • KitchenAid... • Answered on Jan 10, 2011
0helpful
1answer

Is not cold enough

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Coldheatman101

...

12/28/2010 12:03:27 AM • KitchenAid... • Answered on Dec 28, 2010
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1answer

Compressor is not coming on.

Your start relay may be bad. Check and replace.
12/18/2010 5:00:16 AM • KitchenAid... • Answered on Dec 18, 2010
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1answer

Freezer not cold, everything is

hi,
probably an ice dam. unplug it and put everything in another fridge.
take all the shelves and icemaker parts out of the freezer and in the back usually is an access cover that runs the length of the freezer depending on the model, try and and take that off. put a hairdryer in the door and check it every 10 minutes. if you cant get the cover off put the dryer in the freezer on LOW ONLY and bring the door shut so theres a few inches for air circulation. and check it every10-15 minutes, keep the hair dryer away from plastic parts, so its shooting straight towards the back. it may take a day without removing the cover but that might get you going. dont use sharp objects to remove that ice blockage, let if fall away. if its still acting up after a couple days of this call the repairman.
jm
11/9/2010 6:10:27 AM • KitchenAid... • Answered on Nov 09, 2010
0helpful
1answer

Not cold

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101
11/7/2010 3:32:25 AM • KitchenAid... • Answered on Nov 07, 2010
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