I called Dyson because I had a similar problem. When I pushed the red button down on my dc25, but it would not stay down. The vacuum would turn on when the button was pushed down, but of course when I let go of it the vacuum would shut off. The helpful telephone tech. Recognized the symptom right away and told me to push down on the button fully and let It flick up like a lighter. I about fell off my chair when that worked right away! Anyways for what it's worth, she said sometimes the mechanism in the buttons gets consnarlitated (my tern, not hers!) and this resets the spring.
I found this googeling the same problem. This link is the first I opened and your tip fixed the problem ;) thanks
I just tried this & it worked, amazing ??
this worked, thank you!
This worked! Amazing!
Brilliant. Thanks.
I can’t believe this actually worked. I was using the back up vacuum for a couple of months. Thank you.
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I had the same issue with my dc25. It sems that over time, tension put on the power cord pulling it too tight or vacuuming too far from the wall plug caused the cord inside the power switch assembly to not only pull the switch connections too tight, but also dislodged the power cord from its plastic molded channel that routes it behind and out of the way of the switch operation and their associated connectors. I reseated the power cord in its designed channel, allowing enough slack in the wires as to not put tension on the switch connectors and our dc25 is back to perfect operation.
Replace the switch.
Hi there,
I'm sorry to hear you're having difficulties with your DC25. If the switch doesn't seem to be working correctly, I'd encourage you to get in touch with us directly so we can help resolve this. If a repair is necessary, this should be covered by our 5-year guarantee, as long as the machine has been used in accordance with the terms and conditions listed in the user guide - all you need is a copy of your proof of purchase.
You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it'll help if you have the machine to hand when you call.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
SOURCE: Dyson DC25 upright not standing upright
Hi its Darran at Dyson.
So that we can help resolve, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). It sounds as though your stabiliser has come out of place and one of our advisors should be able to help you pop this back in.
Kind regards
Darran
Dyson Customer Service
SOURCE: Dyson Upright DC25 will not work
Hi its Darran at Dyson.
Sounds as though the switch is faulty. your machine shoudl still be under guarantee. If this is the case, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). Please ensure you have your serial number and proof of purchase available when calling.
Kind regards
Darran
Dyson Customer Service
SOURCE: whistling noise on dc25 Animal
there may be a small cut in the tube or there is something stuck restricting the suction check all hoses
SOURCE: Dyson DC25 rotating brush doesnt work
There is a reset button on the side of the brush bar head. Press it.
SOURCE: My dyson dc25 pipe has lost suction..is something ...
We had the exact same issue. Turns out my wife had inadvertantly sucked up a magnet that was the same size ans the tube. Hold the tube up to a light source. If you cannot see any light, there is something stuck in it. To dislodge the item, stretch out a wire hanger and run it through the tube. It should lislodge the item. Dyson's are great but are very tempermental!
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