Installed new cartidges, won't print, says ink level is 0%

Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..

Try cleaning printhead, it might be dried

This hapens when refilled cartridges are installed in the printer. To rectify the problem, look for the 'Resume button' normally black with a red circle around an arrow head pointing towards you. With the printer powered on, press and hold this button down for about 10 seconds. The error code will usually clear and the printer will print but the orange lights will still flash.

In most cases the printer driver software can have errors while being in use or is shut down.Also if the printer ink cartidges were replaced in the middle without the use of maintenance shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.

If the cartidge was installed without the right sequence then it is possible that the software has errors. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected and installed. Check printer properties to see the ink levels.Hope the installed cartidge was the same type and model.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

While there may be ink in the cartidges, your printer is getting a signal from the cartidge that it's near empty. There is no real workaround for this; you just have to replace the cartridge(s). If you use a LOT of ink, you might consider installing a CIS (continuous ink system) now made for most printers. You will save a lot of money over time.

What you describe is typical.

Try using warn distilled water and Q-tips to gently clean the area where the ink cartridge and the carriage mate up. You may have dried old ink in there which is clogging the print nozzles. Allow to air dry, reinstall cartidges, start machine and let it go through its cleaning cycle. Also check www.hp.com. Hope this helps.

Select printer, properties.
Select printing preferences, select advanced.
Select more options.

Make sure you do NOT have Use color cartridge for all black printing selected.

(I had set that a while ago when my black cartidge ran out when the kids had a paper due - I forgot I had reset it. Once my color cartidge ran low, everything printed pink).

Let me know if that works for you.

the color cantridge u changed is genew or u have token the other and just fill them fith ink???

if u have bought new cartidges go try print a test page and check if u have installed the cartidges corectly

if u havn bought genew cartidges i seems that the heads are blocked with ink!! go buy some new ones and i believe u will be fine



dont forget to vote!! :)
Stratos

Hello,

 

 

Yes, plastic cartidge holder is provided to you to store HP 337 (black inkjet print cartridge) as you remove it to install a new HP 338 ( Photo Cartidge).

 

Remember, below combination of Cartidges for used for specific purposes:

 

Black and color cartidge  for general Printing of Documents.

Black, Color, Photo Cartidge to Print Photos.

Color cartidge , photo Cartidge and gray cartidge is specially used when you to print copies of photos  with great quality.

 

I hope that this should resolve the issue for you.

 

You can mail me at [email protected] for further assistance, I'll be glad to help you.

 

Bye