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Anonymous Posted on Jan 06, 2012

Recovery dell inspiron tool not working "Tools\dp.sc access denied"

1 Related Answer

Anonymous

  • 610 Answers
  • Posted on Apr 26, 2011

SOURCE: during refactory recovery getting error

Hi,
You can't start the restore inside Windows Environment, you need to do it in WinRE (Windows Recovery Environment). To go there, you need to press F8 when booting up and choose "repair your computer". Make sure you login as someone who has administrative credentials. Choose Dell Factory Image Restore and click next. Be reminded that this will reformat your hard drive and you will lose any settings you changed and files you have created yourself. This will restore the computer to the original factory settings. When the restore operation is complete, click finish to reboot your computer.
Hope this helps.

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You can't start the restore inside Windows Environment, you need to do it in WinRE (Windows Recovery Environment). To go there, you need to press F8 when booting up and choose "repair your computer". Make sure you login as someone who has administrative credentials. Choose Dell Factory Image Restore and click next. Be reminded that this will reformat your hard drive and you will lose any settings you changed and files you have created yourself. This will restore the computer to the original factory settings. When the restore operation is complete, click finish to reboot your computer.
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  2. Select Repair Your Computer.

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The Dell Factory Image Restore welcome screen appears.

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