SOURCE: during refactory recovery getting error
Hi,
You can't start the restore inside Windows Environment, you need to do it in WinRE (Windows Recovery Environment). To go there, you need to press F8 when booting up and choose "repair your computer". Make sure you login as someone who has administrative credentials. Choose Dell Factory Image Restore and click next. Be reminded that this will reformat your hard drive and you will lose any settings you changed and files you have created yourself. This will restore the computer to the original factory settings. When the restore operation is complete, click finish to reboot your computer.
Hope this helps.
The System Recovery Options window appears.
The Dell Factory Image Restore welcome screen appears.
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