if you get a "Disk Controller Error" error messages that may occur before Windows XP or Windows 2000 is started.
Imminent Hard Disk Failure
This
error may appear when the hard drive detects that it will fail or stop
working sometime soon.
Backup Data Before Proceeding
Although
the notebook may continue to start Windows after displaying the
message, it is advisable that you immediately backup your personal data from
the PC by copying it to a Network Drive, CD, DVD or USB storage device.
After completing the backup, use one of the following methods to resolve the error.
Step 1: Test the Hard Drive
Use the steps below to test the hard drive in a Notebook PC using the HP Hard Drive Self Test.
-
Plug the AC Adapter into the Notebook PC.
-
Press and hold the
Power
button for
5 Seconds
to turn off the PC.
-
Press and hold the
F10
key while you press the
Power
button to turn on the PC. Release the
F10
key after text is displayed on the screen of the PC.
-
After the BIOS Setup Utility is displayed, use the
Right Arrow key
to select the Tools menu.
-
Select
Hard Drive Self Test
-
Press the
Enter
key to start the test.
The Hard Drive Self Test will provide an
Estimated test time
. A
Quick
test, a
Comprehensive
test, and a
SMART
test will execute when the Enter key is pressed.
If any test
fails
, order a replacement hard drive.
If all of the tests pass, the hard drive is not damaged.
If all tests
pass
, press the power button to restart the PC. The error was most likely a
result of a shock to the PC triggering a SMART error from the
Hard Drive. Since the Notebook PC passed the Hard Drive Test, it is
safe to use.
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