20 Most Recent NorStar T7316E Corded Phone - Page 5 Questions & Answers

Try Feature *3 - press the button you had programmed of check voice mail - the press Feature 981. This should reprogram your button.

NorStar T7316E... | Answered on Jan 27, 2014

Check programming in voice mail to verify that the mail box does exist.

NorStar T7316E... | Answered on Jan 27, 2014

You should be able to enter programming from any T7316 or M7310 or M7324 phone. Does this happen at the other phones which can be used for programming. If it does, try a power reset of your phone system.

NorStar T7316E... | Answered on Jan 27, 2014

Press the Feature button and *80. Adjust the volume and press the release button.

NorStar T7316E... | Answered on Jan 27, 2014

Use the feature code *80. Press the Feature button and then *80, adjust your volume then press the release button.

NorStar T7316E... | Answered on Jan 27, 2014

Go here, http://support.nortel.com/go/main.jsp?cscat=SWDETAIL&SoftwareOID=147467, and download the Desktop Assistant. It will allow you to create custom labels for that particular phone and a few others in the 7000 series.

NorStar T7316E... | Answered on Jan 15, 2014

Thank you all
I have not solved it yet - when I try the 983 - I don't know the password; when I try the 985 to reset the password - it never gives me a chance to press 9, or consequently input 73738767793, because as soon as I input "983" the window shifts to "VM:363", and the only available prompt is "OK" - if I press "OK", it says Exit and I am out of the loop.
Someone mentioned to delete all mailboxes and re-create them - how do I do that?

NorStar T7316E... | Answered on Jan 04, 2014

Are you asking how to add mailboxes? You might have to call a pro for the passwords.

NorStar T7316E... | Answered on Dec 13, 2013

Here are a couple things to check...

Press Feature * 0 and then press you intercom button - This will identify the extension # of the phone you are using/ This will also identify any button on the phone

assumming your extension is 3 digits;
enter Feature 983 and at the log prompt enter 1020000 then press ok. This is 102 for the mb and 0000 for the password. If you get successfully logged in you can choose mbox then change and then enter your mb # . The first thing you will see is PASSWORD with RESET under password. Press the softkey under reset to rest the password to 0000. Now try to log back into your mb using 0000 as the password.

If you can't get into the admin mb with 1020000 then do this to reset the password for the admin mb..

Nortel Callpilot PSWD reset
Admin password reset
enter 9
the password is- 73738767793

Let me know if you still have issues

NorStar T7316E... | Answered on Dec 13, 2013

saya lupa password

NorStar T7316E... | Answered on Nov 22, 2013

I would suggest that your Do Not Disturb has been turned on. To turn it off, depending on how your flash system was set up, you should be able to press Feature #85 to turn it off.

This link may not pertain specifically to your system, but I would bet it is close: http://www.natgtelecom.com/cheatsheets/Nortel%20phone%20user%20sheet.pdf

NorStar T7316E... | Answered on Oct 24, 2013

You will have to determine which CCR tree is in use. Typically Greeting table 1 is associated with Company greeting 1 and CCR tree 1. After you log into the voice mail admin box choose "OTHR" then choose CCR, then ADMIN. enter 1 for tree 1. I believe at this point you get an admin option. Choose that and you should see "path:' Enter 0 for the path and you will see your record option. Do your recording and then choose end and save as tree 1. If you still have problems send me your email and I will forward you a cheat sheet I put together for the AA/CCR changes. I've been working on the Norstar/BCM - NAM/Callpilot line for quite soem time so there are very few things I don't know about these systems.


NorStar T7316E... | Answered on Sep 17, 2013

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