20 Most Recent NorStar M7310 Phone Questions & Answers

That was a good solution to the problem. way to go.

Are u resetting the password of the right mailbox?

To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

You cannot change the active message. Make it inactive, change it, then make it the active message.

Unfortunatly Nortel system phones cannot work wireless with the exception of thier wireless set which still require a jack/port for the base unit.

Pulling the KSU power cord for 30 secs will reboot it, if that's all you want to do. Not the phone set, the central box. Or do you want to re initialize the entire system? If so you will have to reconfigure everything. Is that what you really want to do?

Press the feature button then *0 then press an intercom button.

You don't change the phone time, you need to change the system time for all phones on the system. Norstar How to program phone how to program voice mail features for...

You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

motherboard power pin not working and green light not working...and power light ont open...

feature 983it will say log- press 1020000it will say password-under that it says reset-push that soft key!! press release.default will be 0000 once you access voicemail(981)