20 Most Recent Brother HL 2140 Laser Printer - Page 2 Questions & Answers

This really works. Thanks

Hi Nacardi,
Could be bad toner (toner sitting on shelf for too long). Or the drum could have been over exposed. The drum is light sensitive.

S88

See this website for assitance. Brother HL 2140 Drum Unit Reset Instructions

Be sure the front door is closed and that the fuser door is closed. Also be sure none of the sensor flags are stuck down. Also try pressing the Go button to see if the error clears.

It could be a problem with the drum, or more likely the toner cartridge and drum unit are not sitting firmly. If the assembly moves the image transfer will be interupted. Take out the drum and toner, and examine for any loose or damaged moldings. Also examine the surface of the toner cartridge for lines that would indicate the unit is "fluttering". It also occurs that you may be referring to the bottom of the page being cut off - in which case check your paper size setting is correct (i.e. A4 or letter).

Hi, I have the same printer as you. My background is in the development, design and manufacturing of printers. while i didn't have the opportunity of designing the toner system, I do know that doing anything with the corna wire requires that you never touch the wire with your bare hands.Replace the corna wire requires special tools to set the tightness keeping clean in the process. Unfortunately by the time you spend to replace the wire, it would be easier to buy a replacement drum. there are some reasonable cost rebuilt drums sub systems. look on ebay to find them.

This will be the Corona Wire on the drum has broken. Replace the Corona Wire if you are technically minded or replace the drum unit if you are not.

Where is the page stuck. If it is stuck feeding into the machine you can remove the paper tray and pull the page down. If it is stuck after feeding partway through the drum unit you have to pull the drum and toner unit out and pull the page out of that. if it is stuck partway out of the machine open the back of the machine and pull the page free from the fuser and paper output tray. If for any reason the page tears make sure you have all the pieces out of the machine. Do this by reassembling the page on the desk to see that it has all the parts to complete the page.

The error light indicates something is wrong with the machine. The error light in combination with another light indicated that the problem lies with that item. If there is an issue with a job not being able to be printed you can press the go button to allow it to continue (Normally happens if you send a job to the printer using paper other than what the printer has in it)

If you just changed the toner and it will not print, then the clue is the cartridge being defective. Make sure all the shipping tape and ribbons are removed and retry.

This is not any issue with my machine. Take it back to the supplier and get it looked at. Under warranty I hope. Henry

You need to look at the toner cartrage if it was a new or compatible cartrage bought to replace the old one the problem would not exist unless the printer is broken.(Or if the replacement has a missing or broken or miss postioned counting gear.)


Thier is a counting gear on the left side and on new or replacement cartarages it is in the 11 oclock postion when it is new. When the toner is all used it moves to the 3 oclock postion. What you need to do if you refilled the toner from a refill kit is to manually move the gear.

I believe thier is two ways to do this one buy a reset gear tool.

The other way that I do is to remove the three screws carefully that holds all the gears in place. Dont worry as it is just the cover and you can not really break the cartarage unless you strip the screws.
Once opened manually using your hand push firmly on the counting gear until you move it back to the 11 oclock postion. Then carefully reassemble the cover.
Once you place the cartrage back in the light will go off on its own and the toner counter will be reset.

3 don'ts
Do not try to only move the counter without refill you may get a few pages but this is bad for the printer
Do not leave any toner in the cartrage when refilling as this contaminates the toner and really shortens the refill life, try to get all the toner out as possible before refill.
Do not keep reshaking the cartrage and place it back in the printer, everytime you insert the cartarage the it can snag or be inserted a tiny bit wrong and break the gears in the printer. Do so in emergencys only, the rest of the time just refill the toner. $10 with delivery on ebay

To get every bit of toner powder out of the cartridge, first remove the toner unit from the drum assembly. Second, find the little circular window on the right-side of the toner cartridge. Third, place a piece of black electrical tape over the clear window, cannot be clear tape. Fourth, re-install the toner cartridge into the drum assembly. Last, put the complete unit back into your printer. This worked for me.