20 Most Recent Xerox WorkCentre M-24 Color Copier - Page 7 Questions & Answers

MCU PWB cannot detect INTLK +5 VDC.
Initial Action

• Check that the Waste Toner Bottle and all four Drum Cartridges are seated correctly.
  

• Check fault history for 9-925 faults. If this fault has occurred recently, go to the 9-925 RAP.
  

• Check that the I/F PWB is securely connected to the MCU PWB at P410.
  

• Reinstall the IOT software. Refer to the instructions on the s/w install CD.
  

We've had this problem at work and the engineer said it needed to be linked to the main server - you could try that.

You may need to call someone to do this, but you may know the procedures.
The ESS software may be corrupt, so re-install that.
If not, the ESS board 160K74231 may be defective or that data may be stored on the hard drive 121K27751

Whit
Item, Inc.

Check the print settings on the documents that are idle; they may be an off size rather than the standard and you may have to fake out the printer by "resetting" the paper size to the size of the print jobs; this sounds off but works in may cases. To reset the papersize, pull out the tray and put it back in, manually set the page to whatever it is calling for.

Please let me know if this is not clear,

Good Luck!

This is unansarable!

The fuser exit switch sees something in the fuser. The exit switch is stuck . there is actually a piece of paper in the fuser.
Or the switch fell out of the slot.
You can just losten the two thumb screws on the fuser , remove the fuser and check it out.

Hello,
if both parts have been replaced then the Eng that have been onsite have to reset those values. Their are possible but required technical knowledge as their done on a Special Diagnostics menu on the device.

Reset printer using reset software. [email protected]

Black toner 6R1153
Cyan 6R1154
Magenta 6R1155
Yellow 6R1156

Located inside the network module. Not easy to get to.
e-mail me at [email protected] and I will type you out the best way to get to it.

The 016-783 error message indicates that “Cause – Could not find the specified server path during file”.
The folder that the Xerox scanner job template uses to deposit the scans in had previously been deleted, so I had recreated the shared network folder. What I had neglected to do though was to recreate the sub-folders that the Xerox Job Templates use for the scans.
After recreating the subfolders that the file repository setup referenced in the job template I had no more error codes with that scanning job template.

1. Remove IBT Belt Assembly (REP 9.15).
2. Remove IBT Cleaner Assembly (REP 9.16).
3. Remove Stand Plate (Figure 1).
a. Remove screw (2).
b. Remove Stand Plate in direction of arrow. Stand Plate will be installed in new location
in step 7.

Yes, your fuser is the machine's oven. It does have a transparency/ OHP (overhead projector) setting.

When you shut the paper tray, the machine should ask you to confirm paper size and type. That's the time to do it.

Whit
Item, Inc.

That is a pretty common problem. The fuser fan is not running right. You can try removing the fan located behind the fuser unit on the back frame and taking the center cap off and lubricating it. but most likely it will have to be repalced. The part number is 127K29340 .
google a business called " the parts drop". Give them a call they will have one and at the right price you should pay for it.

1. Press the [Access] button (key symbol) on the Control Panel. The System Administrator - Password Entry screen will be displayed on the Touch Screen.
2. Using the numeric keypad, enter your administrator password and select [Confirm] on the Touch Screen. The System Administration Menu screen will be displayed.
   
   NOTE: If you do not know the password, contact your administrator. The initial password at the time of machine install is 11111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.
   
   
3. Select [System Settings] twice. The System Settings screen will be displayed.
4. Select [Fax Mode Settings]. The Fax Mode Settings screen will be displayed.
5. Select [Fax Control]. The Fax Control Settings screen will be displayed.
6. Use the [Up] or [Down] arrow buttons to scroll to select [Border Limit]. The option will be highlighted when it is selected.
7. Select [Change Settings].
8. Use th numeric keypad to enter a value for the Border Limit between 1 mm -127 mm (0.039 to 4.9 inches). The default is 16 mm (0.62 inches).
9. Select [Save].
10. Select [Close] repeatedly until the System Settings screen is displayed.
11. Select [Exit] to exit.

Set "Sub-net Mask" and "Gateway" of the main processor correctly.
From the destination server, check that you can identify the M/C with "ping."
From a Windows95 or UNIX machine to check that the FTP connection to the destination server is possible.
If the machine is a DC 3535, check that the Ethernet Crossover Cable from the ESS to the Network Controller is connected and is free from damage. Refer to the Network Controller service documentation for repair procedures

Sounds like the registration clutch has failed.

That is a problem with the polygon mirror motor. That is the motor that rotates the missors in the laser assembly.
Most likely have to replace the laser.
Google a business called The Parts Drop.
Give them a call and ask for Britt. He will help you.
I believe there are 2 different lasers for that machine. I am not sure just the mirror motor is spared.

Here I pulled up the site and phone number. I have ordered from them for years. Top knotch people to do business with.

You have to have a fully configured laptop with several levels of Xerox software.
Once that is accessed though you can change those numbers to max them out for the life of the machine.
Where do you live? Maybe I can find someone to do it for you.