20 Most Recent Xerox WorkCentre M-24 Color Copier - Page 6 Questions & Answers

1. Open the Waste Toner Bottle Access Door. The door is located on the left hand side of the machine, behind the Bypass Tray.
   
   
   
   
2. Pull the colored cap from the top of the bottle and screw the cap onto the opening of the bottle.
   
   
   
   
   
   
3. Remove the used Waste Toner Bottle and dispose of it according to the instructions contained in the new Waste Toner Bottle box.
4. Unpack the new bottle from its box.
5. Install the new bottle in the machine. Make sure that the bottle is placed correctly in the machine cover.
6. Close the Waste Toner Bottle Access Door.

Hello,

I get this code 010-398 on the xerox m-24.
I have already replaced the inks.
Is it possible to reset the machine online for me?

Hoping to hear fast,

Rabien Kesharie

E-mail: [email protected]
Mobile: 005978852355

7435 is located on the upper left side of the machine, Should have a yellow guide on it, 2 orange thumb screws are all that hold it in.Open the left side door, and look for labels that say CAUTION HOT..

Thats called an exception error. One of 2 things. Either it needs a complete software upload, or the network control board, called the ESS board has failed.
You can try these steps

This step will delete any print or copy job that is in process, and then perform a reboot.

To execute: simultaneously press and hold the 1, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.

To execute: simultaneously press and hold the 6, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

This step will delete all pending print or copy jobs in the IOT job queue (DC 3535: does not delete any job data stored in the Network Controller), initializes the IOT HDD (refer to ADJ 9.8 for details), and will and then perform a reboot. All customer data on the HDD will be deleted.

To execute: simultaneously press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

This routine will set all IOT ESS NVM values to default. Do not attempt this procedure unless there is a known-good Machine Settings floppy, an accurate Configuration Report and/or other data that will enable you to reload the correct NVM values for this machine.

This step will initialize the IOT ESS NVM (SYS-System and SYS-User) and then perform a reboot.

To execute: simultaneously press and hold the 3, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

The last one IOT ESS NVM will clear all your netrowk settings.

http://thepiratebay.org/torrent/4921221/Xerox_DC_1632_2240_3535_Service_Manual_%28PDF%29

Is it on prints and copies? Or just prints or just copies.
There are 4 likely causes if the line is on both prints and copies. 1 The transfer belt has a scratch on it. 2, The Transfer belt cleaner, called the IBT cleaner is worn, or the fuser has a cut in one of the rolls. Also the 2nd BTR roll located on the left hand door may be damaged.
If the problem is only with copies, then the scanner glasses or mirrors are dirty.

Try this with the network cable unplugged.

This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.

To execute: simultaneously press and hold the 6, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

If it doesnt correct the problem the network board ESS has failed.

Ugh.. That is a formatter software issue. Try these resets
Log Initialization

This step will delete any print or copy job that is in process, and then perform a reboot.

To execute: simultaneously press and hold the 1, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.
Spool Initialization

This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.

To execute: simultaneously press and hold the 6, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.
HDD Initialization

This step will delete all pending print or copy jobs in the IOT job queue (DC 3535: does not delete any job data stored in the Network Controller), initializes the IOT HDD (refer to ADJ 9.8 for details), and will and then perform a reboot. All customer data on the HDD will be deleted.

To execute: simultaneously press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.
ESS NVM Initialization CAUTION

This routine will set all IOT ESS NVM values to default. Do not attempt this procedure unless there is a known-good Machine Settings floppy, an accurate Configuration Report and/or other data that will enable you to reload the correct NVM values for this machine.

This step will initialize the IOT ESS NVM (SYS-System and SYS-User) and then perform a reboot.

To execute: simultaneously press and hold the 3, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

If these do not work the system software needs reloaded or the ESS network board needs to be replaced.

go with a different product other than xerox. you will save yourself huge amounts of headaches. their network controllers are ****.

The machine is not detecting the black toner cartridge. If it is not empty, try reseating it a few times. It may be a bad cap on the black toner cartridge. Try another cartridge.

One of the best prices I have seen and they have the best aftermarket support for Xerox.

http://www.partsdrop.com/belt-64k91451-xerox-style-dc3535-p-1782.html

Good Luck with your Xerox and Thank You for using Fixya.

how we can reset counter of drum unit m24

Hi!


You can download the software driver online. Click HERE.


Hope this helps.

Is the lcd screen completely blank? Or does is it just the touch functionality that is not working?

If the screen is blank, though the copier still turns on and appears to function (test it by printing to it,) then you most likely have a failed power inverter board. This board provides the current needed to operate the lcd screen and is a rather common failure. However, if it is just the touch feature that is not working though the screen lights up, then you most likely have a ripped ribbon cable that connects the lcd touch function to the main board on the lcd screen.

Keep my updated.

David R.

Open the front cover and un-lock the bar in the front. There is a little plate to tilt down, then remove the waste cartridge.
Whit Item, Inc.

You can either dump out the waste toner into a garbage bag, or replace the whole toner collector. If you decide to dump it out yourself, you need to make sure that the container is extremely clean prior to reinstalling it into your copier, as sensors on the copier end detect the level of used toner by optic sensor.

-David.